Talkroute Reviews

They have been charging me for months

They have been charging me for months even though I canceled my subscription during the demo phase they receive my emails and respond with I m sorry but your subscription is still active Can t stand that they keep stealing my and email to let me know they can t do anything Been 6 months now of them charging me and receiving emails that they understand they I want to cancel but they can t do it without my permission they have my permission cancel my account then radio silence from them Con artist

So far

So far I have zero complaints The support team got me up and running and it has been working great

Talkroute was very accommodating in

Talkroute was very accommodating in price when I needed two different numbers for my businesses

Easy to setup and easy to use

I was expecting that setting up a phone system would be difficult well it couldn t have been easier At least that was my experience with Talkroute

Perfect balance of VoIP call forwarding

Talkroute is the only VoIP solution that we found that provides all of the features you want from a VoIP phone system and still allows you to use your existing cell phones without being forced to make calls over wifi or data I love having the flexibility to receive calls on my computer with their desktop app and take calls on my cell phone when I m out of my office

Finally A Virtual PBX that offers HIPAA Compliance

Most of these virtual phone services are pretty similar but Talkroute was the only one we found that offered HIPAA compliance and a Business Associate Agreement BAA This was absolutely essential for us to deploy this type of solution in our office Their custom support was also amazing about getting us everything we needed the same day Pricing was also excellent

Highly recommend Talkroute

We have had Talkroute for over 3 years and I could not be happier with the service and support It is a cost effective way for a small business to have team members working remotely and to effectively manage calls The few times we ve had technical issues their team has been wonderful to work with and they fix things quickly

Jasmine rocks

Our team recently did a demo of Talkroute with Jasmine and not only did she demonstrate all of the features and show us how they will benefit our specific operation but she then offered to walk us through setting up the entire account I ve had a bunch of similar services but never one with such a high quality level of support and attention to detail We are very happy with our decision to switch to Talkroute

Talkroute has been a LIFE SAVER

Talkroute has been a LIFE SAVER We where using Grashhopper before and HATED IT It was so hard to use and understand Talkroute provides a super easy to understand user interface and easy to understand as well as set up calling options which something can get super complex They offer many many great feature like call queues call transferring call recording different phone numbers and so much more Plus to top it all off they have top quality customer support when you have a question You can reach them by chat email and EVEN PHONE Yes PHONE We will be doing business with Talkroute for a super super long time