Studentuniverse Reviews

StudentUniverse: cheap tickets - Student Flights, Hotels & Tours...

studentuniverse.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

StudentUniverse receives consistent praise for low prices, helpful customer service, and ease of use, while frequent complaints cite technical issues, booking errors, and poor communication. The overall experience is positive regarding cost and support, but negative concerning reliability and post-purchase issues.

What customers love
  • Great prices
  • Easy booking
  • Good deals
Common concerns
  • Technical issues
  • Booking errors
  • Hidden fees
  • Refund delays

Last updated 1 day ago

T

speed everything done at fast pace

speed everything done at fast pace reserving confirming and schedule emails although in general i do not like AI
A

Great service

The customer service was excellent and the website is pretty easy to use I think the prices of the flights are good considering their competition and its easy to navigate
R

Extremely easy to book our flights

Extremely easy to book our flights very competitive fares the only problem I have encountered it that I can t access our flights on the SU app despite entering our booking and invoice numbers
C

Very helpful

I valued being able to talk to real people without waiting for ages My questions were answered and helped with buying plane tickets
L

Customer Friendly

Excellent service provided during this challenging time The airline we used cancelled twice and student universe were proactive with emails and phone calls to sort out alternatives and provide updates on the situation Highly recommend them and reasonably priced
J

Easy booking and the best price for my

Easy booking and the best price for my flight I could get far lower than the different providers
C

I had great experience booking a

I had great experience booking a flight They are equally responsive to my emails and query
V

The ease of using the app

The ease of using the app the customer interface and of course the affordable prices of flights What would I have done without you guys Kudos
I

Easy to use

Easy to use Fast booking and clear information and voice confirmation given First time booking my flight and great prices too thank you
O

Great prices Excellent customer service

Flew to NY with VirginAtlantic in September Saved 150 on flights Flying again with VA and StudentUniverse changed my flights in 15minutes Great all round customer service

About Studentuniverse

Find the best travel deals & discounts on flights, hotels, tours and much more with StudentUniverse. Book your cheap tickets today and travel the world!

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