Studentuniverse Reviews
StudentUniverse: cheap tickets - Student Flights, Hotels & Tours...
AI Review Summary
Based on 139 reviews
StudentUniverse receives consistent praise for low prices, helpful customer service, and ease of use, while frequent complaints cite technical issues, booking errors, and poor communication. The overall experience is positive regarding cost and support, but negative concerning reliability and post-purchase issues.
What customers love
- Great prices
- Easy booking
- Good deals
Common concerns
- Technical issues
- Booking errors
- Hidden fees
- Refund delays
Last updated 1 day ago
T
tingobingo
speed everything done at fast pace reserving confirming and schedule emails although in general i do not like AI
A
A student in the universe
Great service
The customer service was excellent and the website is pretty easy to use I think the prices of the flights are good considering their competition and its easy to navigate
R
richard staples
Extremely easy to book our flights
Extremely easy to book our flights very competitive fares the only problem I have encountered it that I can t access our flights on the SU app despite entering our booking and invoice numbers
C
customer
Very helpful
I valued being able to talk to real people without waiting for ages My questions were answered and helped with buying plane tickets
L
Luke
Customer Friendly
Excellent service provided during this challenging time The airline we used cancelled twice and student universe were proactive with emails and phone calls to sort out alternatives and provide updates on the situation Highly recommend them and reasonably priced
J
Jafar Kh
Easy booking and the best price for my
Easy booking and the best price for my flight I could get far lower than the different providers
C
customer
I had great experience booking a
I had great experience booking a flight They are equally responsive to my emails and query
V
Valentine nweke
The ease of using the app
The ease of using the app the customer interface and of course the affordable prices of flights What would I have done without you guys Kudos
I
IMRAN MAJID
Easy to use
Easy to use Fast booking and clear information and voice confirmation given First time booking my flight and great prices too thank you
O
OPP
Great prices Excellent customer service
Flew to NY with VirginAtlantic in September Saved 150 on flights Flying again with VA and StudentUniverse changed my flights in 15minutes Great all round customer service
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