Studentuniverse Reviews

StudentUniverse: cheap tickets - Student Flights, Hotels & Tours...

studentuniverse.co.uk

3.57

139 reviews

Great Rating

Based on 139 user experiences

AI Review Summary Based on 139 reviews

StudentUniverse receives consistent praise for low prices, helpful customer service, and ease of use, while frequent complaints cite technical issues, booking errors, and poor communication. The overall experience is positive regarding cost and support, but negative concerning reliability and post-purchase issues.

What customers love

Great prices
Easy booking
Good deals

Common concerns

Technical issues
Booking errors
Hidden fees
Refund delays

Last updated 2 days ago

Annalisa S

2 years ago

Humane customer service

I had an emergency I was panicking and had to reschedule my flight As opposed to most other online travel agents the customer service was easy to contact via phone The representative was human showed empathy and efficiency

Cindy

2 years ago

Ease of Use

The experience seemed less complicated than many other travel websites I ve used in the past The prices were very good too

JILLIAN

2 years ago

Easy to use got the flights at the

Easy to use got the flights at the cheapest price great for students or parents of students paying for flights to and from destinations in term time

Amar

2 years ago

Flight ticket - LOW PRICE

I bought a flight ticket from Student Universe and the price was 90 30 cheaper then other travel providers And app was easy to navigate

Igor Starinskij

2 years ago

Flexible and helpful company

Very impressed with StudentUniverse customer service Lines are open 24 7 There were some changes to the flights and we were informed immediately and urged to phone the free number Helpful and flexible advisors found alternatives on two occasions Eventually after another flight cancellation I requested a refund and it was very easy to request money was back on the card the next day I did not expect this particularly because these were bargain cheapest-you-can-find economy tickets Very pleased and will be coming back in the future

Navin

2 years ago

good service

the booking process was fast and seamless I was a little skeptical at first but great price and excellent service

Sudhir Amurtharaj

2 years ago

It was a quick reservation and the

It was a quick reservation and the process was very simple with a cheap ticket For security reasons they immediately called to verify if I was the one who made the booking

Sheila O Connell

2 years ago

Mistake put right

I made a mistake in my booking but was able to telephone immediately and a very helpful young man cancelled my wrong booking and sorted out a better one for me He was very patient and efficient

Evaldas Dainys

2 years ago

Second time once again great

Second time using student universe and they didn t disappoint First time round was extremely helpful and understood the situation Second time round easy booking and fast processing Thank you guys

Mackenzie robinson

2 years ago

my flight was non-changeable non refundable but I did get a refund

I had a flight from manchester to jfk but my american student visa didn t come in time so I had to cancel my flight When I booked the flight it said it was non changeable and non refundable but I rang up anyway just to try my luck Anyway I had to pay a 75 cancellation fee I expected that but I received a good chunk of my flight money back within a few days The guy on the phone was really helpful and all round I had a good experience

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Studentuniverse Reviews

Rated 3.57 out of 5 by 139 Happy Customers

Humane customer service

Ease of Use

Easy to use got the flights at the

Flight ticket - LOW PRICE

Flexible and helpful company

good service

It was a quick reservation and the

Mistake put right

Second time once again great

my flight was non-changeable non refundable but I did get a refund

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