M
Marie-Andr e
Do not be fooled by the glossy literature management sucks
Do not be fooled by the glossy literature Avoid at all cost Management is unprofessional and has a laissez faire attitude towards patients I had been receiving orthodontic treatment at their clinic in Tooting for 3 years They decided to move all their operations to Clapham without informing any of their patients UNPROFESSIONAL I found out about the relocation of the clinic only when I tried to book an appointment Only then did the receptionist informed me that the clinic had relocated to a different area entirely Inevitably with the move there have been staffing changes The orthodontist I d been seeing moved on and again management failed to inform me about the change THIS IS UNNACEPTABLE My conclusion is that patients are treated as just a number on their books with no respect When I asked to speak with someone in management to raise my concerns they refused to speak to me Going elsewhere where my custom will be more appreciated STAY AWAY FROM THIS CLINIC IF YOU WANT TO BE TREATED WITH RESPECT