Sweatybetty Reviews

Excellent customer service from Mahbub

Excellent customer service from Mahbub Investigated my enquiry and resolved promptly Very professional yet friendly Sweaty Betty customer service is fantastic Very happy with the service

Had an issue with a lost parcel

Had an issue with a lost parcel I can not thank Gemma S on the Customer Service team enough She swiftly sorted my problem and her customer service skills were exceptional Thank you again for the prompt action and how you dealt with my problem Lisa Clafton

Incredible customer service from Hannah

Incredible customer service from Hannah B I had missed out on a birthday discount as my email address was added incorrectly at the time of an in-store purchase When I queried this on-line the reply was swift and a discount code was sent out with no quibbles Excellent Thank you Marion

Great customer service from Amy C

Great customer service from Amy C today

Always a reliable brand

Always a reliable brand amazing quality good fit and never ages I would prefer the styles were a bit younger and there were more sweatshirts for after gym wear

I had bought my first pair of leggings

I had bought my first pair of leggings from sweaty Betty after hearing how amazing they were and unfortunately I did get a faulty pair I contacted customer service as soon as I saw the hole in the seam of the leggings and Emma from customer support promptly replied and sent out a replacement pair straight away Can t fault the service and although my pair were faulty they are the best leggings I ve ever tried on fit and comfort wise Can t wait to get my replacement pair

Excellent customer service

Excellent customer service Item lost in transport Contacted company via email and got very prompt reply Item reordered by very helpful person Ruth and delivered within a couple of days

High quality and great customer service

I love SB leggings the power ones especially I find that you sometimes need to size down but customer support is great if you have any issues Was in contact with Hannah B from the customer support team regarding an issue and she was friendly and super helpful

Excellent customer service

After some tricky personal circumstances I discovered my gift cards had run out so I contacted Sweaty Betty to see if they could help Najma issued me with a new code with no fuss at all her emails were really friendly personalised Now my leggings hoodie have arrived I love them Really impressed with both the excellent customer service the items I ordered thank you Najma