Swiggy Reviews

No refund for the missing item even after 2 months

I ordered 2 months ago through the iOS app I placed the order by paying through the app itself and it s delivered However I noticed the item I ordered with quantity 2 delivered just 1 I reported through their app and a standard reply came which doesn t take any ownership or proper customer support I contacted multiple people and they said they can t help with it In short Swiggy simply took the money D I think these people should learn from Deliveroo or Just Eat how they run business

I m from hyderabad order

I m from hyderabad order no 191841704673604 I have a very worst experience with swiggy in food order and instalation I have ordered food for my kid the restaurant they sent rotten food which is not fresh I think they sent left over food many orders happened same with swiggy food delivery and instamart I complained to swiggy customer care but they simply closed the complaint every time they are doing the same they won t respond and they won t give any resolution for rotten food delivered by swiggy

Very bad experience

Very bad experience I had ordered for from RNR Jayanagar and it did not reach me even after waiting for 2 hours The customer service executive told she will cancel the order and give me full refund But after few minutes I got the refund with 85 Rs deduction I have been following up through email and customer support but they are not ready to refund the balance amount I did not get the food but only lost 85 Rs to these fraud company called swiggy

Cheating people money by saying company policy

Cheating people money I ordered for food with exact address location but finally got cancelled saying could not locate us 5 minutes prior to that order another delivery partner delivered from same swiggy Delivery partner cheated delivering the food and swiggy management denied to refund for no fault of us We did nit receive food and money as well Be careful with swiggy orders as they don t take any responsibility for something worst happens

Swiggy is just a fraud company

Swiggy is just a fraud company They cancelled the order saying delivery agent couldn t reach us where in instructions I provided them two other numbers When I complaint to customer service they are not ready to listen anything Keep away from this fraud company

Worst company

Worst company I ordered some snacks with correct address and phone number When delivery boy reached the location we gave immediate approval too still Swiggy cancelled the order saying we did not respond to calls My product Worth Rs 1926 got cancelled and no refund for this This is company s fraud We should ban such nonsensical policies and companies And customer service is so worthless inspite of attaching all the proofs they are still not ready to resolve the issue

DO NOT TRUST SWIGGY

DO NOT TRUST SWIGGY I am beyond frustrated with Swiggy This isn t just a one-time issue I ve had multiple experiences where Swiggy took my money never delivered my order and ignored my calls Every time the delivery driver refuses to pick up or respond and then the order just disappears It s like they take your money and vanish I genuinely feel cheated and it s happened far too often for it to be a coincidence Swiggy has proven they can t be trusted and it s nothing short of fraud Don t make the mistake I did avoid Swiggy at all costs There are plenty of reliable alternatives out there

Stuck in a Time Loop

Stuck in a Time Loop At 7 13 I was told my order would arrive in 16 minutes 7 29 By 7 27 the app updated and said it would take 11 more minutes pushing the delivery to 7 38 Now it s 7 31 and it still says 11 minutes It feels like the app is messing with time itself no matter how many minutes pass the ETA doesn t change This constant shifting and inaccurate time prediction is incredibly frustrating Please improve your tracking and provide realistic estimates One star for this endless waiting game