Foodhub Reviews

Worst delivery service ever

This company does not even deserve 1 star This is by far the worst delivery service I have used in my life Order placed at 8 30pm does not get delivered by 10 30pm even though the restaurant is 6 mins away The service has no customer care and absolutely no way of being contacted It needs to get reported to consumer rights so no one else gets fooled by their false commitments to deliver food

Unable to get off their spam list

I ve never used Foodhub but a restaurant I ve ordered take-away meals from obviously does Now I ve been repeatedly spammed by Foodhub despite repeated opt-outs messages and emails I received an email from them saying that I should contact the restaurant even though the spam is coming from Foodhub I did this they say they have had a number of complaints and would chase up Foodhhub who should have removed me from their list I ve now placed this in the hands of the ACMA

Made an order just before 17 30 today

Made an order just before 17 30 today first and last time via foodhub told delivery time 50 min Waited till 20 30 and no food arrived nor any update Tried a few times to contact Foodhub customer service poor help available and finally someone answered in chat box to say the resturant has just cancelled your order because of the high numbers of orders really Why took payment out and why no update earlier Overall utterly poor service and unreliable and never again and wouldn t recommend

hopeless service provided

On line chat is hopeless Promise the world give nothing Haven t used them before won t again Takeaway did the delivery themselves but by the time we received the food it was mostly cold You shouldn t advertise a service you can t supply Absolutely hopeless More than disappointed

Food hub originally built its success

Food hub originally built its success on being a cheaper free alternate to just eat With the recent addition of a sneaky 50p service charge on all transactions hidden in neat see through text at the bottom of your bill and the removal of most discounts you may aswell use just eat At least just eats customer service is good Steer clear and use just eat

I want to raise a complaint regarding your disgusting TV Advert

I want to raise a complaint regarding your MTV Ad during the daytime Your advert is totally disgusting and inappropriate for daytime TV My youngest son is going around mimicking the voices and for a 6 year old sounds perverted and being called into the classroom to see the headteacher totally embarrassed me Reference to sexual sizes and sexual explicit wording is disgusting I really hope you change the Ad even I was embarrassed man sat in a bath with a tape measure in the bath referring to 10 or 12 knowing full well its Reference to his penis size and not pizza disgusting Please please change your advert Many thanks

Shocking company to do business with

Shocking company to do business with Chasing us constantly multiple times per day to progress onboarding Expect us to market on their behalf - flyer with their app logo - put signs up Tried to take control of our GMB when I insistently said no Cancellation is close to impossible I d avoid

Had to give one star because it won t let you give minus stars

Had to give one star because it won t let you give minus or no stars This company is that shonky that it s very name triggers banks fraud and loss detection software notifying them of suspicious behaviour I d never heard of them let alone used them but it didn t stop them deducting 2x 250 from my card between Xmas and New Year We didn t pick it the bank notified us as they are well aware of their illegal activities Bank are happy to confirm well get our funds back and they will provide the details to AFP and the ACC Avoid Foodhub like the plague you ve been more than warned look at the reviews