Synthesia Reviews

Synthesia | #1 AI Video Generation Platform

synthesia.io
3.89
110 reviews
Great Rating
Based on 110 user experiences

Rated 3.89 out of 5 by 110 Happy Customers

54.5%
18.2%
7.3%
1.8%
18.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

Across 100 reviews, Synthesia is widely praised as an easy-to-use, high-quality AI video platform that significantly speeds up video creation and supports diverse avatars and voices. Users report fast rendering, helpful customer service, continuous improvements, and strong ROI for training and marketing use cases. A minority of 1-star reviews cite restrictive content policies, hidden credit charges, occasional bugs, and subscription limitations. Most negative feedback centers on content moderation and billing rather than core product functionality.

What customers love
  • Easy to use interface
  • High-quality avatars
  • Fast video creation
  • Helpful customer support
  • Continuous improvement
Common concerns
  • Content moderation strict
  • Hidden credit charges
  • Subscription limits
  • Occasional bugs
  • Limited avatar customization

Last updated 1 week ago

N

I like the way the program is set up

I like the way the program is set up But the only thing is that it will not allow the AI to walk around or have motion That makes it less reliable or believable Having the AI move around like in a walking motion or pacing motion Allows people to see the AI as a real person and not a computer generated image Beyond that this is a great program and I look forward to having it part of my business platform
B

What are you thinking

I benefit by hearing what others think My work is not for the business world It is for helping every day communication BTW so many photos for backgrounds have people looking at phones or laptops More video with non computer focus would be helpful Thanks
C

I love the wide selection of avatars

I love the wide selection of avatars and voices It make is easy to come up with a specific personality and tone based on the type of training video being made Still needs a little work on getting the lips to match certain consonants based on placement in a word but technology is constantly improving and it will get there
M

Great for Quick Training Videos

This is a great platform for creating quick and easy video trainings It is not perfect yet but they are continually updating all aspects and looking for feedback from their users to make the platform better than it already is
P

Custom avatars

Custom avatars best in class AI voice overs making training videos and onboarding videos a reality
J

Working with Synthesia has proved to be very interesting

Working with Synthesia has proved to be very interesting because 1 The avatars are much more real than I was used to when using othe platform2 The support is very fast and precise3 Editing is very easy4 The fact that only the time for a change on the video is considered and not the whole video is honestThe only surprise was the policy of not being able to use the existing avatars for videos dedicated to the polishing of my company branding
G

Synthesia is already great but can improve

The avatars customization is limited but easy The use of avatars is very simple and intuitive The insertion of videos and other types of advanced customization are not that simple and quite limited but The avatars sound great and The Synthesia s AI created great presentations
L

All of this was easy to follow and

All of this was easy to follow and well-structured I got to know not only the technical details of using the program but also some useful tips on the content strategy
A

The FOCA Certification course

The FOCA Certification course provided both a great review of concepts with some tidbits of advice for the more advanced video creator
T

All the functionalities in Synthesia

All the functionalities in Synthesia are nicely synchronized and generated videos are very neat Another strong point of Synthesia is that the compiling speed is sufficiently fast so that I can create videos quickly The only negative point is that the system occasionally freezes

About Synthesia

Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.

United States

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Frequently Asked Questions

Synthesia is the #1 AI Video Platform for Business, enabling users to create studio-quality AI-generated videos at scale with features like AI avatars, voiceovers, translation, and analytics. It is trusted by over 90% of Fortune 100 companies.

Yes, Synthesia offers a free plan that includes 10 minutes of video per month, 9 stock avatars, and access to AI voices in 160+ languages. Paid plans are available for more advanced needs.

Yes, you can customize AI videos with branded backgrounds, colors, logos, and avatars. Synthesia's BrandKit feature allows you to maintain consistent branding across all videos.

Yes, Synthesia integrates seamlessly with existing LMS systems. You can create AI videos and embed them directly into courses and training modules for easy distribution and updates.

Synthesia enables companies to create agile and consistent internal communications and training videos. The platform allows for easy updates, translations, and customization, fostering a more informed and skilled workforce.

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About Synthesia

Synthesia is the #1 AI Video Platform for Business, offering an all-in-one solution for creating studio-quality AI-generated videos at scale. Designed for enterprise and business teams, Synthesia enables users to create, edit, collaborate on, translate, and publish video content using advanced AI avatars and voiceovers. The platform supports 160+ languages and claims to save up to 90% of time and cost compared to traditional video production methods. The platform is trusted by over 90% of Fortune 100 companies and has earned over 2,000 five-star reviews on G2, with a rating of 4.7 out of 5. It is positioned as a secure, enterprise-ready solution that eliminates the need for video editing skills, cameras, microphones, or studios. Synthesia is SOC 2 and GDPR compliant, with additional references to ISO 42001, SAML/SSO, and enterprise security practices. Synthesia provides multiple use cases across departments, including employee training, sales enablement, internal communications, compliance training, and technical training. Customer stories highlight reductions in video production time, faster adoption across teams, and the ability to produce hundreds of videos in multiple languages without additional staffing or resources. The platform includes features such as expressive AI avatars that speak fluently in 160+ languages, AI screen recording with instant transcripts, one-click translation, a multilingual video player, brand customization through a BrandKit, version control, and SCORM export for LMS integration. Analytics tools provide insights into views, drop-offs, and completion rates. Synthesia offers a free plan with limited video minutes and access to AI avatars and voices, along with paid plans for more advanced needs. The company also provides enterprise custom pricing, demos, and a Synthesia Academy for training. A community of creators, partner programs, and professional services are available to support larger deployments. The platform integrates with existing LMS systems and is designed to streamline video workflows across organizations. Synthesia is headquartered in London, United Kingdom.