Talbotslaw Reviews

1 Weeks and weeks of very litle activity followed by a last minute rush including an unexpected notificationtaht you have get house insurance in place in the next three hours mutliple corrections to erroneous calculations of stamp duty inlcuding on the day of completion and requests to correct paperwork that was already perfectly correctly completed Generally not terribly professional 2 During the course of a relatively simple conveyancing operation I had to deal with no fewer than 8 different people within Talbots only one of whom took the time to introduce themselves properly and explain how they fitted into this constellation This sort of organisation makes things harder for the client and as was proved to be the case is a classic cause of lost information and misunderstanding 3 The paralegal who handled the final stages of the transaction reported on the day of completion that she had tried to call me a number of times on the previous day and had sent me a mail that had mysteriously bounced back There are no signs of any missed calls on my mobile and I am exremel skeptical of her claim I am ready for you to demonsrate that I am being unfair to her but my belief at the moment is that her claims did not represent realty If it is the case that a paralegal thinks that it is OK to mislead a client then I believe that you have a problem 4 Overall it has to be said the objective was achieved in that the sale was completed on the required day However the whole experience was not positive and the factors above meant that both I and my mortgage broker had to put in a substantial amount of work which could have been avoided by a more professional approach from Talbots I do not expects to use Talbots again in the future

Disappointing Contracts contained errors that I had to point out on more than one occasion replies to my emails and messages were often incomplete and did not address a number of concerns and there was a general lack of urgency on my matter I felt like just a number and not a valued client

In the quoted 12 weeks but eventual 20 weeks it took to sell my house when there were only mine and my buyers house in the chain i never got through once to anyone s direct line and when i left messages they weren t responded to on several occasions I am still awaiting emails to be replied to Communication was poor and my solicitors assistant only works part time If you want your house sale keeping you on the edge of your nerves with sense of being left in the dark then use this company but for me I wouldn t use Talbots again i m afraid

Apart from Aaron our overall experience with Talbots has been rather disappointing We have gone with them for our first ever house which is a very stressful experience already They barely responded to emails never called back unless pressured and when something urgent popped up on an email we received a rather poorly worded email stating we should made them aware On top of this we had constant extra fees that were barely explained when we requested at the start of the process a breakdown of the costs My girlfriend a solicitor had to constantly argue fees in order for them to take them off

Utterly frustrating dealing with this organisation Used as one of the affordable conveyancers recommended by a home selling website Made the whole process so extended and exasperating at an already stressful time Our house sale was passed between 6 different members of staff and I was only notified of one change so never knew who I was dealing with and it felt like there was no consistency Communications having to be chased and repeated throughout Still awaiting my money from sale

I used Talbots New Build for my legal side when i sold my house and purchased a new one From minute one they were worse than useless with incorrect costings the ability not to call back constantly chasing almost cost me aas they misread mortgage plans They even informed to me complete on the sale of my house that i needed a Planning permission indenity insurance thing I was forced to pay this the week of Exchange of contracts or the whole thing would have fallen done However after paying it a simple Google search revealed i did NOT actually need it Once everything was done and sorted complaint put into them and funnily enough they had done nothing wrong and offered me 100 compensation This was made up of 40 duplicate fee that they charged therefore 60 for of extra fees i had to magic up just like that within 5 minutes Complaint currently resting with Legal Ombud people Strongly would not recommend unless you want to lose money and be given the mess around Poor that a normal person has to google the law and procedures as Talbots do not know what they are doing

I believe this firm is not bad its just my solicitor Nancy H was bad Communication was rude and solicitor kept making mistakes one after the other and wont even apologize and admit she was in wrong I would say she worked quick but bad I am glad I wont need to deal with this person again

ridiculous mistakes on the legal documents put other people s name in my contract extremely slow and not giving updates solicitor never picks up the calls

When I was given to work with Talbots by Purplebricks and seeing their reviews here I was hoping it will all go through very smoothly However a relatively straight forward no chain apartment sale took 6 months with a lot of chasing from my side my buyers had to chaise me for me to chaise my solicitor and loosing quite a bit of money due to my fixed mortgage agreement running out of time Some simple queries from buyers solicitor were hanging with my solicitor un-responded for quite some time Some of them I have clarified over the phone and then months later received question about same as an outstanding matter Most of my emails weren t responded to at all there was no updates from my solicitor i had to call all the time i d never know what else is still outstanding from my seller side what is pending and what else needs doing There was some help from other people in the company while my solicitor was out of office and actions seem to be taken faster than while my solicitor was in Hence why i ve rated extra starOnly once in 6 months I managed to speak to my solicitor s assistant over the phone at no point I managed to phone direct line of the assistant and get call answered Even the week of completion I had to keep chasing for apportionment statement there was mistake made on my contract in my name mistake in my completion statement All the way through it felt that solicitor simply wasn t on like he was distracted or not interested in trying to process it all faster Eventually luckily we managed to complete on agreed date but it was 6 months after the offer was placed I then tried to contact my solicitor s line manager as I was getting concerned due to some mistakes over emails and absence of updates - I have never managed to get through to them by phone and not sure if the concern was passed over to the line manager by another employee to whom i ve ended up raising all the issues i m now 8 months pregnant and despite I wouldn t expect solicitor to act differently to any other customers I was hoping it should indicate the urgency of the proceedings as it would become a lot more complicated after baby being born but at no point I felt any sign of my solicitor trying to speed the process up Would never recommend this company to anyone and will never use them for my new house purchase Good luck to all their clients

Unfortunately I didn t have the best experience huge lack of communication and felt like I had to investigate and push a lot myself which I would have thought the solicitors would have helped with