Tallinn-airport Reviews

Absolutely crazy waiting times They can t find workers for his big profit

Very rude personnel and humiliating rules I have picked up my 3 lost bags today 06 21 and when I checked my parking card at the parking machine on my way back to the car it returned it without requesting a payment I was ready to pay but ok It took about 15 minutes for me to bring my bags to the car and upload them in the vechicle they were quite heavy However when I tried to drive out of the garage the gate didn t open for me after I inserted the card I got totally stuck there with other cars waiting in line and beeping I tried to call the number stated on the parking machine and very rude employee told me that according to their rules if getting out of the garage takes more than 10 min it won t let me go and I have to return and pay I explained them politely that my bags were very heavy and I am not so young and that is why it took more than 10 minutes to upload them and asked them to open the gate as other cars are waiting and it is very hard to turn around and come back to parking machine The only thing I got in response in very rude and unacceptable manner was it is our rules we do not care it is your problems you have to return to the parking machine and check out the card again after that they just hanged up the phone in the middle of me speaking I was totally shocked because I thought that Estonia nowadays is quite European country with decent service and I never met such rude attitude in neither European country It is a shame for Estonia airport to have such rude personnel Airport is a face of a country How comes they have such humiliating rules that people have not enough time to even upload bags in the car It is totally ok to pay for parking it just didn t ask me when I checked out but it is not ok to force people to come back to the parking machine and check out again in case they were not fast and strong enough to get out and upload bags withing 10 min For eldery people and people with kids it is defenitely not enough It looks like discrimination Also being so rude and not flexible when people ask them to fix the problem they created for people by opening the gate in case they got into such situation due to their absurd rules It is shame that they hire such incompetent and rude personnel

Truly saddened to read other reviews that bring out the exact same problems with rude staff and humiliating service I have been routinely flying from this airport for more than a decade and if there were any other airports in the country I would never use this one again The only good thing about the airport is that it is fairly modern Other than that the service is absolutely atrocious and makes me cautious and embarrassed to invite anyone to visit the country Staff are snappy and arrogant refusing to answer questions or if they bother to acknowledge your presence you get a snarky remark spat at your face Also the only airport in Europe where I have experienced hands being literally shoved down my trousers This is why I try to wear dresses whenever I m forced to use the airport Can t imagine any other country allowing this kind of physical harassment What a sad and embarrassing state of affairs

horrible security slow 1

So clean litter free and efficientAlso it is a beautiful city

because it has the only subway in estonia

I cannot understand the critics Tallinn Airport is the best airport I have ever been at and I have been at several airports in the world On all my flights from Tallinn airport the security checks were fast and competent The staff is friendly and the whole airport has a very friendly atmosphere Even for kids there are a lot of well situated possibilities to not feel bored For me it s the best conceptualised and designed airport I ever experienced I am flying about twice a month from and to Tallinn Airport and still love it whenever arriving in Tallinn