Tap Reviews

Tap | Online Payment Services

tap.company
3.49
67 reviews
Average Rating
Based on 67 user experiences

Rated 3.49 out of 5 by 67 Happy Customers

50.7%
11.9%
3%
4.5%
29.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

The worst payment gate ever

The worst payment gate ever They barely reply on online chat Sometimes they see the message and don t reply Many of my customers could not proceed with the payment and Tap team has no clue why So if you don t want to waste your time money and customers I suggest change to a different payment gateway 80 of my client s transaction didn t go through I couldn t get them back since they don t want to try and pay so many times if it gets rejected I am not surprised DO NOT RECOMMEND
N

Absolutely useless site

Absolutely useless site no one should waste your time Any kind of payment proof has not been found anywhere and my date is also today 11 OctoberBut there is no hint or confusion of any kind that your payment has been stopped due to some reason There is no live support here No conversation of any kind can do don t waste your time
C

To pay online by TAP website

To pay online by TAP website it is very very bad Really I m not used with a such bad online payment services I have to try to book a flight with TAP and pay online with my credit card but it DOES NOT WORK Every time i get a message of the page has being expired or this message like that Sorry payment refused try another option
S

Not deserve a star

Not deserve a star I had many good year fromThem But lately they want close my account and I had severel thousands there After many months they send a part Then suddenly i get email fr One name Phillip and he Said that One customer open dispute and You need show evidence that they get their item Withhin a period and before 120days they Will return money I show all evidence and trackingnr but they stop to answer I write to customer service and they Said customer need to talk to their bank Everything they Said was wrong and No money send nor me or customer Often they just wait few days we Will contact You and nothing happend
S

The worse company ever I have seen

The worse company ever I have seen in my life They are not even a company in real words Never reply they don t know their own system In other words they don t have any system I just wanted to make few miner changes in my account like default currency USD Business name correction they took weeks and still not able to do anything every time I chat with them they treat me as a client who is launching new complain They don t even know about the previous chats If I could give them less then 0 Zero that also would be unfair
F

It s actually a shame that they call

It s actually a shame that they call themselves a payment processor because they re nothing like it My money has been on hold for 6 months now their chat support is absolutely useless and they don t reply to my emails I m pretty convinced at this stage that they are a bunch of scammers and not a payment processor STAY AWAY FROM THEM
N

They don t even deserve 1 star

They don t even deserve 1 star cheaters don t go for this payment gateway customer service team provides you with wrong information so that you can take their service tap payment will eat up your money and won t provide any refund
R

Customer Support Is really bad

They don t Know how to Solve problems they will ask you to create a new account if you want to update bank details and they will not let you know if they required any supporting documents
T

one of the worst services i have every

one of the worst services i have every worked with their website is dog crap if they froze your account for no reason expect to get robbed basicly if there is something wrong with your documents or account they wont tell you they will let you use the services but never send it to your account such a scam
H

Scammer

Scammer They work with anyone even if he is a fraud I paid them through a site that sells shipping cards and I did not receive my product When I contacted them no one could help

About Tap

Tap Payments simplifies online payment & acceptance for businesses with an easy, quick & secure experience for people paying on websites & apps.

United States

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