Tap Reviews

Tap | Online Payment Services

3.49
67 reviews
Average Rating
Based on 67 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 67 reviews

The majority of reviews for Tap are overwhelmingly positive, with users praising the platform as legitimate, easy to use, and effective for earning money, often highlighting excellent customer support and fast payments. A smaller subset of reviews details severe negative experiences, accusing the service of being a scam, holding funds indefinitely, and providing poor support. The contrast indicates high user satisfaction for many, while others report significant issues with fund access and reliability.

What customers love
  • Easy to earn money
  • Fast payments
  • Legitimate platform
  • User friendly
Common concerns
  • Funds held indefinitely
  • Account suspended
  • Scam accusations
  • Withdrawal delays

Last updated 1 month ago

N

The worst payment gate ever

The worst payment gate ever They barely reply on online chat Sometimes they see the message and don t reply Many of my customers could not proceed with the payment and Tap team has no clue why So if you don t want to waste your time money and customers I suggest change to a different payment gateway 80 of my client s transaction didn t go through I couldn t get them back since they don t want to try and pay so many times if it gets rejected I am not surprised DO NOT RECOMMEND
N

Absolutely useless site

Absolutely useless site no one should waste your time Any kind of payment proof has not been found anywhere and my date is also today 11 OctoberBut there is no hint or confusion of any kind that your payment has been stopped due to some reason There is no live support here No conversation of any kind can do don t waste your time
C

To pay online by TAP website

To pay online by TAP website it is very very bad Really I m not used with a such bad online payment services I have to try to book a flight with TAP and pay online with my credit card but it DOES NOT WORK Every time i get a message of the page has being expired or this message like that Sorry payment refused try another option
S

Not deserve a star

Not deserve a star I had many good year fromThem But lately they want close my account and I had severel thousands there After many months they send a part Then suddenly i get email fr One name Phillip and he Said that One customer open dispute and You need show evidence that they get their item Withhin a period and before 120days they Will return money I show all evidence and trackingnr but they stop to answer I write to customer service and they Said customer need to talk to their bank Everything they Said was wrong and No money send nor me or customer Often they just wait few days we Will contact You and nothing happend
S

The worse company ever I have seen

The worse company ever I have seen in my life They are not even a company in real words Never reply they don t know their own system In other words they don t have any system I just wanted to make few miner changes in my account like default currency USD Business name correction they took weeks and still not able to do anything every time I chat with them they treat me as a client who is launching new complain They don t even know about the previous chats If I could give them less then 0 Zero that also would be unfair
F

It s actually a shame that they call

It s actually a shame that they call themselves a payment processor because they re nothing like it My money has been on hold for 6 months now their chat support is absolutely useless and they don t reply to my emails I m pretty convinced at this stage that they are a bunch of scammers and not a payment processor STAY AWAY FROM THEM
N

They don t even deserve 1 star

They don t even deserve 1 star cheaters don t go for this payment gateway customer service team provides you with wrong information so that you can take their service tap payment will eat up your money and won t provide any refund
R

Customer Support Is really bad

They don t Know how to Solve problems they will ask you to create a new account if you want to update bank details and they will not let you know if they required any supporting documents
T

one of the worst services i have every

one of the worst services i have every worked with their website is dog crap if they froze your account for no reason expect to get robbed basicly if there is something wrong with your documents or account they wont tell you they will let you use the services but never send it to your account such a scam
H

Scammer

Scammer They work with anyone even if he is a fraud I paid them through a site that sells shipping cards and I did not receive my product When I contacted them no one could help

About Tap

Tap Payments simplifies online payment & acceptance for businesses with an easy, quick & secure experience for people paying on websites & apps.

United States

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Frequently Asked Questions

Tap Payments is an online payment gateway and payment service provider licensed across the GCC. It helps businesses accept and manage payments online, offering a single secure integration for local payment methods, regional expansion, and direct payouts to local bank accounts.

Tap Payments supports payment acceptance across nine countries in the MENA region. For businesses outside MENA, it provides local bank payouts in the US, UK, EU, Hong Kong, and Singapore.

Tap Payments supports over 20 payment methods in MENA, including mada, Visa, Mastercard, Amex, Meeza, KNET, Oman Net, Naps, Benefit, Benefit Pay, Apple Pay, Google Pay, Samsung Pay, PayPal, Careem Pay, Tabby, STC Pay, Fawry, and more.

Tap Payments serves solopreneurs, startups, small businesses, enterprises, and marketplaces. It also offers specific solutions for platform and development partners as well as financial institutions and fintechs.

Tap Payments emphasizes robust stability and security, describing its transactions as stable, secure, and reliable. The platform is PCI compliant and focuses on high acceptance rates for local payments.
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About Tap

Tap Payments: A Payment Gateway for MENA and Global Business

Tap Paymentsis an online payment gateway and payment service provider licensed across the GCC, designed to help businesses accept and manage payments online. The platform positions itself as more than a payment gateway, offering a single secure integration for local payment methods, regional expansion, and direct payouts to local bank accounts.

The service supports payment acceptance across nine countries in the MENA region. Tap Payments states it supports over 20 payment methods in MENA, including mada, Visa, Mastercard, Amex, Meeza, KNET, Oman Net, Naps, Benefit, Benefit Pay, Apple Pay, Google Pay, Samsung Pay, PayPal, Careem Pay, Tabby, STC Pay, Fawry, and more. The company highlights that MENA has a population of over 570 million and more than 20 distinct payment options, framing the region as a significant opportunity for eCommerce growth.

For businesses operating outside MENA, Tap Payments provides local bank payouts in countries including the US, UK, EU, Hong Kong, and Singapore. The platform offers developer-focused tools such as APIs, libraries, plugins, and SDKs, along with sandbox access to support integration and optimization of payment flows.

Security, Stability, and Partnerships

Tap Payments emphasizes robust stability and security, describing its transactions as stable, secure, and reliable. The platform states it is PCI compliant and focuses on high acceptance rates for local payments. Recent partnerships include a collaboration with Mastercard to launch a "Click to Pay" service using Payment Passkey for eCommerce and the introduction of Apple Pay Express Checkout for Shopify stores in MENA.

Target Users and Product Families

Tap Payments serves solopreneurs, startups, small businesses, enterprises, and marketplaces, with specific solutions for platform and development partners as well as financial institutions and fintechs. The platform organizes its offerings into product families focused on acceptance, billing, customer experience, checkout, and merchant experience, including tapOS, billing apps, and platform plugins.

Businesses can get started with Tap Payments through a sign-up process or by talking to sales. The company maintains a blog, developer documentation on GitHub, and support resources. Tap Payments operates under regulatory licenses and provides terms, conditions, and a privacy policy via its website, tap.company.