Taxa Reviews

Driver tried to cheat

Totally dont recommend this taxi company On 17 october 2018 We took taxi from bispeparken to the airport We had a small child and pregnent women The driver was very unhelpful and very strange Its better to take a bus to airport than this company At least people will save money

I left my phone in a car and watched as

I had to told three times the taxi driver that he was going in the opposite direction towards my destination Only when I asked for his license number he stopped his game Just because I don t speak Danish and it was a night ride it doesn t imply that I don t know the streets and I deserve the touristic route around the city

Useless service Don t use

I left my phone in a car and watched as the driver pulled away I tried to waive him down but he could not see me I immediately went inside to call TAXA and rather than help me to contact the driver they asked me to send an email A day and a half later they contacted the driver but my phone had been stolen already I would rather walk to wherever I need to go than to ever step foot into a TAXA cab again

Disappointing

We ordered a taxi to get my husband to the airport this morning but it didn t arrive When my husband called to find out where it was there was no apology - he was told that he would have to wait and that the taxi may have a punctured tire Luckily we could find an alternative means to get to the airport otherwise my husband would have missed his flight

got ghosted

Disappointing very poor service Not good enough

Waited for a long time to hear when it

taxi we booked was right in front of us and even though I was waving it drove just past us

Borderline criminal

Waited for a long time to hear when it would arrive and then way too long for the taxi Ended up canceling because even walking was faster Never again

I booked a using their app Taxa 30

Arrived in Copenhagen airport on the day on infamous storm 29th January of the decade and tried to get a taxi around 11 PM as the metro didn t work due to safety reasons Asked to be driven to the Amager Strand metro station The driver started asking for a street name When I repeated he should drop me off at the Amager Strand station and asked him to look for it at his GPS system he started screaming that he needed the street name and that the metro was just at the airport He didn t want to listen that the metro did not work and started screaming and interrupting me when I tried to show him the street name I am not native Dane but nor was he He was extremely negative verbally abusive and refused to look up the street or to let me show him where I wanted to get off He then drove to the Kastrup station one station away from the airport throw my suitcase out of the car screamed at me to pay him for the ride I refused asking to take me to the place I wanted and told me to leave the car So I did in the middle of the night in 55km ph storm breaking facilities in the city at midnight without any access to any mean of transport busses were not running either Tried to call the taxi services but all were taken By sheer coincidence I managed to grab a passing by taxi that got me where I wanted to go The behaviour of the driver was beyond unprofessional it s criminal He probably wanted to have a longer ride which I didn t need He left me in the potentially life threatening storm people actually died that night and tried to extort the money for the ride I didn t want I am considering reporting it to the police as this is mafia style behaviour not a service To whomever responds to the review What s worth writing to the company to register reclamation if you haven t changed the attitude or improved services for the last 5 years This kind of scam should not exist

You can t trust them

I booked a using their app Taxa 30 minutes I waited and waited And the damn Taxi NEVER showed up I called - They said The Taxi was there and you were not WHAT A LIE I was waiting outside all the time and NEVER SAW A TAXI Do NOT use this service unless you want to be disappointed too