


Based on authentic user experiences
Cee
6807 reviews
N/A
6 months ago
You clearly haven t sent out a new
You clearly haven t sent out a new controller The first controller you sent me was faulty and I m pretty sure is also fake I asked for a refund which you refused and said you would send a new controller I haven t received a replacement and quite frankly I don t want one as they are not genuine xbox controllers Issue my full refund for the original controller or I will be reporting you to trading standards
Medway Outdoors
6807 reviews
N/A
6 months ago
This cannot be a real website
This cannot be a real website I m shopping from the UK for context The website is showing great prices but looking at the details - The Address leads to an empty store California Video Games or a car park - The email address used is gmail - Prices are listed in despite the company listed in the US - Only 2 reviews on trust pilot Very little sign of the company elsewhere -- One 4 star review in German -- One review appears to have been a scammed customer
Killian
6807 reviews
N/A
6 months ago
AVOID THIS SHOP
Bought 2 xbox controllers from here for 82 50 they took a while to arrive but wasn t an issue as they are in the US and I am in the UK Worked fine at 1st then 1 developed a fault within a month Contacted them and told to return to an ohio address for a replacement under warranty Insent it back and waited for the tracking to update that it had been delivered It never was In this time the 2nd controller developed the same fault Eventually the 1st was sent back to me buy the post service saying it could not be delivered I contacted the company about it and to tell them about the 2nd one and they said they d send me another one out that day I d have still lost out but was OK with it The replacement never arrived I have spent moths emailing them and just get ignored Don t know what else I can do now Avoid these lot at all costs
Cust warwickshire
6807 reviews
N/A
6 months ago
AVOID -Bought an xbox controller before xmas brok within 3 months
Bought an xbox controller before xmas broke in March Was told to sent back to USA address at my expense It seem pointless incuring these costs and reading reviews on here feels like a scam Not very satisfied with this retailer or its products and customer service AVOID
David B
6807 reviews
N/A
6 months ago
AVOID AT ALL COSTS
Ordered a lovely pastel grey controller with bright green sticks Waited 10 days for delivery They sent a green camo Not what I ordered Now less than a month later all the buttons are starting to stick Contacted asked me to return At MY cost Yeah don t think so AVOID AT ALL COSTS
Cynthia King
6807 reviews
N/A
6 months ago
AVOID THIS SELLER
AVOID - they sent a faulty controller and when I ask for refund they ask me to send it back and promised to refund shipping fees back to USA If I had known it s not a UK based company I would not have bought from them I posted it back to them and never got refund for postage even after numerous emails which have all been ignored
Robert Aitchison
6807 reviews
N/A
6 months ago
Fraudulent and ignorant AVOID
I have bought 2 controller for my sons Xbox and one had keys that stuck and was therefore useless - I have sent it back recorded delivery for 20 as they are based in the USThey asked me for proof I had sent it and I sent them the receipt and I have proof they received the parcel as it was recordedNow they are not responding
Michael Sunderland
6807 reviews
N/A
6 months ago
techcloseoutlet com Xbox Controller Return
I purchased an Xbox controller for my son as a Christmas present unfortunately it did not operate properly it would not connect to the Xbox and was always showing flat battery s even when new ones were fitted Also it would appear to be a model for the Chinese market as most of the instruction were in there language I asked for it to be returned and was fobbed off for quite some time but eventually they excepted it but I had to pay the return postage with them saying they would reimburse me I gave them a couple of weeks for it to arrive back but again it was dragging on so I made a claim through pay pall but it would not let me include the return postage so I am out of pocket with the postage as they say it still has not arrived also they are no longer communicating with me as I am trying to claim the postage costs from the carrier
Ryan Hartman
6807 reviews
N/A
6 months ago
Avoid this seller
I purchased a Starfield Xbox controller from their website The RB right shoulder button did not function properly I contacted the seller and they said to return it for a replacement I had to pay the return postage It has now been three weeks A replacement has not arrived They have also stopped communicating with me I will be refunding the purchase via PayPal if I do not receive the controller by the end of the month Avoid this seller They have a history of broken products and poor communication Buy from somebody else
Adam Peers
6807 reviews
N/A
6 months ago
Terrible do not buy
Terrible do not buy I will be refunding through PayPal