Tekwizard Reviews

Mac Help Mac Software Technical Support United Kingdom TekWizard UK

5.00
57 reviews
Excellent Rating
Based on 57 user experiences

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Rated 5.00 out of 5 by 57 Happy Customers

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AI Review Summary Based on 57 reviews

Customers consistently report excellent experiences with Tekwizard, highlighting effective problem resolution for Mac and email issues, fast service, and professional support. The reviews emphasize skill, patience, and reliability, with many noting successful recovery of data and device performance. Multiple mentions of prompt response and fair pricing are also present.

What customers love
  • Fast response time
  • Effective problem solving
  • Great customer service
  • Professional support

Last updated 2 months ago

J

Lifesaver

Phil you re a lifesaver Thanks for sorting out the email problem in a very professional manner Everything seems fine with email now Just need you to take a look at mine now but we will leave that for another day Thanks John Jo
J

Virus problem

Phill was very easy to talk to and to explain my problem with my machine It was a virus issue He sorted it out for me and installed some software to stop it again He spent more time than he said he would but did not charge any more money Also he tied a few other things up on the machine Works like new now Would definitely recommend him
G

I d had a lot of trouble with my iMac

I d had a lot of trouble with my iMac had it assessed for hardware issues and tried slow coach local repair people TekWizard were straight on the job hands-on with remote desktop work at a reasonable price Their expert did a great job and I d recommend them any day A class act
S

Older Mac issues

Was having issues with an older Mac and perusing through the various online boards and trying stuff Some worked but the problem was intermittent Originally called in to my local Apple store but they really weren t that interested as the machine was 5 yrs old and were only interested in selling me a new Mac Decided to contact TekWizard and ask their advice as I really had nothing to lose Phil contacted me within an hour of my inquiry which was impressive to say the least- How often do you get a call that quick following an inquiry with any of the major OEM s Not only that but we spend a good 40 mins testing and going through various checks to see if we got any joy from the machine and Phil certainly knows his stuff Sadly it looks like the motherboard has died and given the Mac s age it looks like a case of recycling from the likes of EBay or a new machine if you re experiencing Mac issues outside of warranty I would have no hesitation in recommending TekWizard to help resolve your issues
D

I d been well and truly hacked

I d been well and truly hacked A friend told Phil I needed help and he called me straight away I have no clue what to do when things go wrong and get really anxious and panicky Phil was very calm and explained everything to me in a way I would could mostly understand as I m a complete numpty with technical stuff We still have some things to change to make me safer and I have every confidence Phil will get me the security I need
B

Not enough stars available to reflect

Not enough stars available to reflect how good this Mac superhero really is My internal drive collapsed and I confidently imagined my backup had been working - it hadn t largely because it wasn t plugged in - yes I know Phil never gave up on retrieving all my data which he managed to do just before the internal drive collapsed altogether Now it s all backed up safely the internal drive is clean and functioning again and I m back in business All done by phone and remote access after normal office hours and all explained so a layperson could follow what was happening I was envisaging having to buy a new machine and starting again with all my work lost - but that worst-case scenario was avoided and I now feel secure knowing Phil is there when I need support Don t hesitate - if you need someone you can trust who will care as much as you do what happens to your stuff Phil s your man Thanks buddy
L

Very happy customer

Sorted two Mac for me Very efficient Phil revived a dead Mac Transferred all my music to the machine Basically a job well done Rather than just take my money and run Phil committed to solving all my Mac issues well happy Thoroughly recommended Gerard
D

Phil worked very quickly and efficiently

Phil worked very quickly and efficiently through the whole list of problems I had with my iMac and all of them were solved It s great to see how much faster the computer is running now There was no problem that Phil was not able to deal with My wife and I are delighted with the result
S

A BRILLIANT JOB WELL DONE

I was hesitant about using TekWizard what with all the scams there are about and was aware he would have access to my computer However my doubts have been totally allayed It was quickly obvious that Phil is genuine and skilled in his work My email problems have been completely fixed to my great relief It now feels like I have an app called TekWizard sitting on my computer waiting to rescue me whenever the next problem comes along Many thanks Phil
S

Contacted TekWizard regarding a problem

Contacted TekWizard regarding a problem with my laptop who responded very quickly booked a time slot for later the same day Received a call dead on time and Phil worked through the issues explaining a he went After an hour or so problem solved laptop working like new and without me having to leave home Brilliant

About Tekwizard

TekWizard provides fast friendly remote technical support for Mac users seven days a week including evenings No fix no fee

United States

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