Telkom Reviews

telkom insurance

If you have telkom insurance please cancel and go to another company I lost my device a month ago and Telkom keeps sending me new emails with silly questions looking for a reason to deny the claim Just go to anybody else please

Warning

Warning Beware of Telkom s Unscrupulous Practices I strongly advise against using Telkom s services due to their questionable business practices My personal experience has been marred by frustration and deception My Ordeal - Paid a deposit of R12 711 at the start of my contract - Cancelled contract upon completion - Repeatedly contacted Telkom to retrieve my deposit over 30 calls - Provided proof of payment multiple times - Telkom s staff consistently lied claiming my case was being attended to - Despite promises I haven t received my deposit after 2 months Conclusion Telkom s actions suggest a scam withholding customers deposits without justification I urge caution when considering their products Red Flag Avoid Telkom to protect yourself from potential financial loss

SIM Reassignment Woes Telkom Disappointment

After neglecting to recharge my SIM card for three months my number was reassigned to someone else I m astonished by this situation especially since I now need to use it for WhatsApp and banking apps Telkom s actions are unacceptable and I ll avoid their SIM cards in the future

SIM Reassignment Woes Telkom Disappointment

After neglecting to recharge my SIM card for three months my number was reassigned to someone else I m astonished by this situation especially since I now need to use it for WhatsApp and banking apps Telkom s actions are unacceptable and I ll avoid their SIM cards in the future

If I could I would give Telkom a zero

If I could I would give Telkom a zero Their so-called WIFI is not true Wifi it is below 25 mbps most of the time and has been going down to 18 or even 5 lately I have complained 5 days ago and all i have is a support ticket number NO RESOLUTION STILL Previously it was very bad and they fixed it saying they would follow up to see how it is going That was never done either They also cancelled my SIM because I do not buy airtime Not all of us are rich I needed the phone to call Telkom since I cannot call from the router obviously to complain now I can only email Cancelling a SIM is illegal since such conditions were not printed on the SIM package Their Telkom shop has taken months to open as well Pathetic

I had the worst experience Telkom

I had the worst experience Telkom Insurance this year I lost my my phone in April this year and put in a claim At first they didn t proceed with my claim saying that they dint recognize the device that I lost on their system and that i should give them proof that the device was insured with them I had paid for this device s insurance for over 3 years and when I had to claim I was expected to produce proof and they did not accept the invoice after months of going back and forth they finally approved the claim and requested an excess fee which I paid Last month and to this day I still have not received the phone I sent emails following up on the delivery and my email address has now been blocked I would not choose this company s insurance ever again

Disgusted

My sons phone was booked in for repairs in December 2023 at telkom wesgate mall mitchells plain cape town and 5 months later still no phone what a mockery They don t even give updates until you make a scene and get angry its absolutely disgusting the manager and his staff needs 5 years hard training and even after that i don t think they will be able to Handle clients accordingly Whats a terrible and disappointing experience

Terrible network coverage and internet

Terrible network coverage and internet speed A waste of time and money getting Fibre from Telkom In less than 2 years my contract fee was unilaterally increased 3 times I am now paying double the fee that I signed up for and Telkom justifies it with hidden fine print that was never provided to me when I took the contract On top of that instead of getting 25 mbps internet speed I am getting 0 5 which is absolutely useless

I lost my cellphone last made a claim

I lost my cellphone last made a claim with them they are the worst insurance ever bad service incompetent They don t even call back they let you call them they reply with automatic massage on their email and I have not being helped till now they saying fill the form you fill take picture of the box you do and know the tell the are waiting for eIEM when it s the on the box and on the form I regret the day I have signed up with them