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Overall customer experience for Thaifridays is overwhelmingly positive, with reviews consistently praising the exceptional quality and authentic flavour of the food. The food is described as incredible, fresh, delicious, and made with quality ingredients, with specific dishes like Massaman Beef, Panang Curry, and Crispy Chicken receiving high praise. Delivery service is frequently noted as top-notch, with food arriving well-packaged, temperature-controlled, and on time. The business successfully caters for both individual orders and large events like weddings and corporate functions, demonstrating flexibility and excellent service. Customers highlight great value for money, noting generous portions and leftovers. The owner, Tippy, is personally commended for being lovely, accommodating, and providing fantastic customer service. Communication during the ordering and catering process is generally reported as good. However, there is one significant complaint regarding an order that did not arrive and a lack of response to follow-up messages. The returns policy is not mentioned in any of the provided reviews. Overall satisfaction is extremely high, with customers repeatedly stating they will order again and recommend the service.
Last updated 4 months ago