Thecpapshop Reviews

Complete and total Rip-Off stay away

Ordered a Cpap Mask Sept 7th created an account to order the mask After ordering would I did not get any acknowledgement Email that it was ordered no kind of the order was placed and no tracking by Sept 15th I called The Cpap Shop and told them cancel the order that I wanted a refund and went toPaypal and asked for a refund Later that day Sept 15 Cpap I ordered showed up so I called and asked for a return They gave me a RMA and I sent it back and they received it Sept 19th As of today Oct 21st I have not received a refund over one month This was reference to order 1968345387 RMA 1853

I routinely order from The CPAP Shop

I routinely order from The CPAP Shop But for one of the orders the travel CPAP I ordered never showed up infront of my door It was ordered in march 2020 with Order Number 100861713 They did due diligence with UPS and responded to me when I reported this as a fraud transaction to Bank of America It is already been 20 days they didn t send me the refund as of 10 26 2020

Purchase a Resmed Travel Mini Travel

Purchase a Resmed Travel Mini Travel Case from The CPAP Shop When it arrived I noticed it was too small for what I hoped for and kindly requested an RMA to return this item for a refund Was quickly dismissed and told that this was not applicable for return It is brand new in the box The CPAP Shop will not accept this return Will no longer shop here for my supplies

Comple Fake Site Don t Go there

With reference to this dispute I have furnished you with the information I received returned with their RMA furnished you with tracking number and tracking informationshowing when the item was returned to them I still have not received my refund of 83 50 and I want it NOW if not within the next few days I will have not other choicesbut to supply my information to the BBB for their help in this matter It addition I will be contacting TRUSTPILOT to give my account of this mishandling AGILMEDICAL has said that PayPal will have to issue the refund PayPal has said Citi Bank must issue the refund AGILMEDICALhas said they okayed the refund so where s my money Attached again are my documents supporting my claim Gregory O Neal225-241-4753The CPAP Shop has demonstrated they really don t care and I m out 83 50 for 2 months now Don t trust them for a second they will lie to you every time

They collect your email address and

They collect your email address and spam you twice a day with special offers No matter how many times I unsubscribed the spam kept coming They charge 50 to post a letter sized package international

Horrible Company

Never order from theses joker s They so say that they can t cancel a order right after it was placed and now they what to change me a restocking fee NEVER ORDER FROM THEM

Done with this broken website

I ve bought from them twice before no problems at all But not this time I cannot log in website will not accept my password same password that has always worked before After numerous attempts I reset password As I fill my cart one item continually locks up my computer will not load OK forget the cleaning solution I try to check out no success I know the problem isn t my payment info Repeated error message OK maybe it s my computer I ll try on a second computer in my home Same issues items won t load won t accept my new password that I literally just reset OK I guess you don t want my business anymore Suit yourself I ll buy elsewhere

Very show service

Very very slow fulfillment Ordered on October 6 2022 Heard nothing Did a Chat on October 11 Agent writes that my order came in after 3 00 p m East coast time so it was counted as coming in on October 7 We don t process orders over the weekend the agent wrote But October 7 was a FRIDAY not a Saturday or Sunday Yet I m told the processing didn t start until October 10 It will likely be processed by their sister warehouse by October 17 the agent writes This means it might take a month depending on shipping method for my 190 order to arrive