Thelastcable Reviews

Create an Ecommerce Website and Sell Online! Ecommerce Software by Shopify

3.79
115 reviews
Great Rating
Based on 115 user experiences
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C

Would rate 0 but won t allow

Update 2 Company has since sent out 2 replacement cables and apologised for the miss communication Seems they are trying to make a mends hopefully it can only get better from here Products were always great obviously just not the one that arrived damaged Best of luck in your future Shot my review up a couple stars ----------------------------------------Update 1 PayPal have looked into the case and gave me back 3 34 that I had asked for I worked out how much it cost for 1 of the pieces and requested that amount back Disgusting that I had to wait so many months and wasn t down to the company themselves to hand it over Would have liked a replacement but since they never wanted to communicate this was a better outcome Learnt my lesson and won t be buying from them again I did want to buy more for my family originally Lost a future customer and further sales ------------------------------------------Would rate 0 but won t allow1 of mine came broke in December and still no replacement or money back Disgusting customer service I just get ignored Their policy on the website says I can send a video photo of it broke and will get a replacement Yet I still have nothing Left it in the hands of PayPal now so fingers crossed
O

It was great communication but

It was great communication but definitely didn t get the things I wanted due to a mistake on my part
C

My experience

I bought 4 cables and two of the fast chargers as well as spare connectors I loved the concept as arthritis makes the normal connections difficult But 1 cable and a charger have failed After numerous emails and having to prove the cable didn t work by sending a video I finally got a replacement I can t get an answer regarding the charger which burned out so hopefully I get a response here I hope this review isn t removed like my last one about the cable It didn t break any guidelines that I could see I can t work out how to get the removal explained as it was an honest review not offensive at all and I want to know why it was flagged and removed A review site is no good if one star reviews are removed A charger like that could have caused a fire EDIT I can see a response below But it makes no sense it is responding to an older review not this one The older review just involving a cable has been removed I mentioned in this post that I received a cable replacement so you are very out of date in telling me to send a video of it not working I did respond and did a video again and you sent a new cable You seem to have missed the point of the new review it s about a CHARGER that shorted out It burned inside you can smell burnt plastic I can t send a video of that issue obviously But you ignored my direct emails about this problem so I posted here mostly to warn others to be carefulSECOND EDIT You haven t read my post and edit properly Both quite clearly talk about a CHARGER not a cable I sent a direct email to the correct address which wasn t answered Sometimes I think the responses you give are generated by computer So many don t answer the concerns and make no sense Or maybe the customer service is based in China as that s where the product comes from
D

I ordered 2 New magnetic chargers which

I ordered 2 New magnetic chargers which took nearly two months to get to me in Spain I was very pleased with the chargers apart from the two extra inserts for Apple and gaming devices I would rather have the option of choosing Android only as I could spread the use of the two cables around our phones and kindles I will now have to buy a few more cables to get the inserts required
P

Questionable build quality

The product itself works well however be warned Of the four I purchased three have failed within 12 months One failed in December after being bought in March For the money I could have bought many more cables if a different brand I have been offered a 15 discount couponI feel a one year warranty might be more appropriate
D

Cables work good but customer service only works with g mail

Cables work good but customer service stinks and before you guys write your standard reply of We Have Been Trying To email you but your e mail is faulty bull There is a whole bunch of people saying the same thing and no way they all have a bad e mail I ordered ends for my pixel 4a and the ones they sent are wrong Been trying to contact them to no avail I have received your e mail and sent the picture You should let people know to only use g mail accounts because using other ones we never get your response in any folder including spam
D

can t get a response

I ordered a set of four and got them in a fairly fast time and they work great I needed two more cables so I ordered them the beginning of June PayPal paid but still no cables and I have sent numerous e mails asking about the order and can t get a response so I am trying this I hope they fix this as I really do like the cables but the customer service seems to stink I have e mailed more than that and NO they did not respond I will be contacting PayPal to cancel and investigate My order came today not sure why I never got any delivery notices or correspondence from The Last Cable but glad I got it Thanks
M

You can t compare Apples and everything else

I have several of the Last Cable magnetic charging leads and have used them in several devices across Apple Android headphones keyboards etc I have used them over several months I have swapped leads and connectors and I have compared them to traditional leads plugged into the same device charger The good when they work Micro USB USB C they are great The Bad When they don t work Apple they are useless Buying advice Apple users look elsewhere Everyone else enjoy
B

Great idea disappointing delivery

Work well at first but don t last very long but more than 6 months so outside warranty so I ve reverted to a standard lightning cable which aren t great either but are less expensive

About Thelastcable

Shopify provides a reliable Ecommerce platform so you focus on selling online! Integrated hosting, shopping cart and Ecommerce payment solution all in one!

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