AI Review Summary
Based on 80 reviews
The London Removal Company consistently receives high praise for professionalism, efficiency, and friendliness, with many customers noting stress-free moves and reliable service. Frequent compliments highlight careful handling of items, punctuality, and strong organization. Some negative reviews mention billing disputes, damaged goods, and communication issues, but the majority emphasize excellent execution and helpful staff. The recurring strengths point to dependable, customer-focused moving services.
What customers love
- Professional team
- Efficient service
- Careful handling
- Punctual
- Helpful staff
Common concerns
- Billing disputes
- Damaged items
- Communication gaps
- Hidden fees
Last updated 1 week ago
T
Tim
Very efficient service from beginning to end I can highly recommend
K
Kim Simms
Perfect services
Perfect services Efficient quick and careful
A
Andy
Great team
I had the best experience with The London Removal Company They were really quick to come and size up my flat for the quote and were great with all communication The team who packed up the flat were so efficient and friendly making what could ve been a stressful day very easy and actually quite fun I would highly recommend their service Thanks again
M
Mrs Marie Van Leer
A very good service start to
A very good service from start to finish Barry arranged everything smoothly The team worked well together and the move was stress-free Thank you I would recommend Barry and Team
J
John Chyriwsky
Great company professional team
I chose this company after the reviews I saw on here and I was not disappointed The team turn up at 8 30am as promised and had me moved into my new home by 1pm which is fantastic Everything was properly secured so no items were damaged The team were friendly professional and had a positive attitude I would definitely recommend to others and will be keeping them in mind for any future moves
J
James
Chris and the team were absolutely
Chris and the team were absolutely fantastic- they moved my 2 bed flat and about 40 large trees in pots into my new garden Was worried they would nickel and dime me on it but they stuck to their quote even though it it took longer than they expected and the huge trees were difficult to move Truly appreciate them and Barry for arranging
S
Sharon - Moved 21 08 2019
Friendly professional team
Really helpful team made a stressful event much easier Barry came out to do an inventory and quotation and by that afternoon we had booked the move for the following week Pedro and team were absolutely brilliant Friendly and relaxed and helped calm down my mild panic and they powered through moving me out They unloaded at the new place in record time I almost didn t believe they could have finished it Wish I had got them in in advance to help with packing - I know for next time
T
Tor Redman
Absolutely first class service as
Absolutely first class service as always - thank you very much
K
kunle sonoiki
We had a fantastic moving experience
We had a fantastic moving experience Billy and Chris were really friendly knew what they were doing and did it well Highly recommended
D
Dan Perry
Above and beyond
This company went above and beyond anything I could have expected We had an 8 month old baby and during Covid we needed the full service dismantling reassembling - we had received some wildly different quotes which made the decision very difficult but The London removals team were accommodating friendly fair and reliable They waited for completion without fuss or complaints Assembled everything within no time at all and despite their lorry getting stuck on the drive way because of gravel - they laughed it off and called a tow truck Great people great service very happy