Theprivatetherapyclinic Reviews

Would give no stars if I could I spoke on the phone and gave personal information as requested because I was told that I had to in order to get an appointment that would cost me one thousand five hundred pounds and in spite of being polite and sending information as requested I am now ignored completely and am in tears over their ignorance it is exceptionally cruel of a team of psychologists to ignore someone who turned to them to speak to someone only to be ignored AVOID these people at all costs The least they could have done would be to make a polite phonecall to say that they couldn t accept the booking and explain why

Scam - don t waste your time

DO NOT USE THIS COMPANY - THEY PROMISE YOU THE WORLD CHAGE THE EARTH AND THEN DON T EVEN ABSWER THE PHONE ONE WHEN YOU NEED YOUR HELP - AVOID AT ALL COSTS

Horrendous I had been advised during an assessment that I likely had ADHD and wanted to try medication Had a consultation with a psychiatrist at the PTC who confirmed suspicions and then wrote a report which was basically just the information I had given along with several spelling mistakes and errors I was reassured that I would be able to get my GP to continue the meds as per shared care based on this however this was incorrect I have had several emails back and forth with the PTC asking for basic information to be sent which I could send on to the GP the PTC won t liaise with your GP directly and over and over again was sent completely incorrect info such as a letter asking the GP to complete tests before I was started on meds by the PTC in spite of the fact that the PTC had been sending me meds for 2 months already and all I had asked for was something to confirm the dose I was on I imagine this may have been due to the fact that the PTC started me on meds without an ECG blood test etc but don t know for sure anyway I am currently without medication because the GP won t provide it based on the flimsy info sent by the PTC I paid the PTC for another prescription out of desperation on Monday due to running out the PTC claim to have sent me a prescription but here we are Friday and it has not materialised I have never been able to call and speak to anyone as the number just goes to voicemail and although I went to the PTC because I know how ridiculous waiting times are at the moment for NHS assessments you really won t save that much time and definitely won t save money or hassle by going through the PTC

I paid 340 for an hour assessment that only actually lasted 40 minutes I had my assessment on 26th July 2024 and was advised the report would take 3-4 weeks to be sent to me There is an additional 170 fee should you want your report fast-tracking however the fast track is still a period of 10 days minimum so not very fast track in my opinion I consulted with the admin team via email 3 weeks and 4 days after my assessment as I had a GP appointment and felt it could ve contributed towards what I was discussing with my GP I was told I could pay the 170 and my report may possibly be ready for the following day but with no guarantee I decided not to do this as my report should ve been ready on 23rd August at the latest anyway So fast forward to the 23rd Aug still no report Emailed admin again and was told the doctor who completed mr assessment had assured my report would be ready by 6pm and this would be sent to me via email No report arrived 27th Aug assured again that report would be sent to me at 6pm Now on the 28th Aug and still have no report even though an admin told me they would send it straight away this morning In my opinion you are better off saving your money and going through NHS I thought going private would reduce the stress of these assessments significantly however it has done the complete opposite Baring in mind this service is for mental health conditions all this experience has caused me is additional unnecessary stress and anxiety Although admin are relatively quick at responding information provided is neither reliable or precise It seems as though there is a significant lack of communication between admin and professionals which is then misleading customers At this point I feel like I m not even going to receive my report

A nightmare really I had an initial assessment with a psychiatrist for 340 5 weeks ago and my report was still not delivered But it s a minor problem The bigger issue is that after a follow up consultation the psychiatrist told that he would prescribe me a medication as I m running out of tablets and that he share a fit for work for my employer It s been 2 weeks and it s a radio silence I have only a couple pills left and I have no idea what to do My employer is demanding a fit note and I can t provide it

This company is an absolute joke I was very clear when I made the referral what I needed from the appointment My son already had a diagnosis for ASD as well as an EHCP and we are already going to tribunal The point of the appointment with Dr Vjosa which I made clear to her was that I needed advice on how to best help Tien particularly his anxiety and advice for schooling I was advised to pay the 1350 for the ASD assessment to which they would include recommendations for his anxiety and schooling The assessment lasted only 40 minutes from the 2 hours it was quoted and the report does nothing of what I asked We spent 1350 to be told exactly what we already know This report offers nothing new based on the 1 1 meeting I had and was told the report would contain I am in the process of taking this matter to court as they aren t covered by any reputable authority or ombudsman basically anyone can open up a clinic and charge you for a service Please avoid this clinic at all costs I ll be posting my review everywhere to warn people and stop this clinic from practicing Update The Health and Care Professions Council HCPC actually said they cannot get involved in the misleading actions of Dr Vjosa selling an assessment that was not needed I ve been advised to put this claim through the small claims court which I ll be doing I m looking forward to making a social media post about this company so other innocent people do not fall fowl to their disgusting behaviour I ll tag the clinic so they can be shamed

Initial service was good Timely manner re appointment cost reasonable for an ADHD assessment However every communication for the last two years has been incredibly painful Cannot get through on the phone emails take days sometimes weeks to get a response Even then there is no continuity Its as if none of the staff have read the email thread - asking me what my current prescription is Going over the same ground every time Giving no straight definitive answers Not even reading the emails correctly Definitely needs sorting out I obviously have ADHD - completely unnecessary to confuse dysregulate me even more

Had an appointment paid over 300 and the doctor didn t turn up Nobody answers the phone and they can t get hold of them on WhatsApp either I found this really distressing as I d psyched myself up all day for what would be an awkward conversation for me

I paid for my child to have an ADHD assessment This report is utterly useless as it was incomplete does not adhere to NICE guidelines and cannot be used by psychiatrists paediatricians or any other medical doctor Their initial response to my complaint was dismissive and inaccurate which seems to be a pattern with others who have complained They have not answered my response and I even emailed the owner she didn t reply either They are NOT CQC registered and I find no record of the psychologist who did the report being registered with the HCPC they say their psychologists are Therefore they are not regulated by anyone Utterly disgusting My child now has to be reassessed and we have lost so much time and money PLEASE DO NOT USE THIS HORRIFIC CLINIC