Thewhiteroomsclinic Reviews

The White Rooms Clinic Welcome

4.50
16 reviews
Excellent Rating
Based on 16 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 16 reviews

The overall customer experience at The White Rooms Clinic is overwhelmingly positive, with the vast majority of reviews awarding 5 stars and praising the clinic highly. Service quality is frequently described as professional, friendly, and highly skilled, with specific practitioners like Jane, Clare, and Cathy receiving individual commendations. The clinic environment is consistently noted as being clean, calm, and spotless, contributing to a comfortable and relaxing atmosphere. Many customers highlight the staff's attentiveness, their ability to listen to client needs, and their provision of expert advice and guidance. The results of treatments, including Botox, fillers, and skin procedures, are often met with high satisfaction, described as natural and effective. Long-term client loyalty is a strong theme, with many reviewers stating they have been visiting for years and would never go elsewhere. However, there are significant negative experiences related to specific filler procedures, where outcomes were described as unnatural and badly done, leading to severe dissatisfaction. Another notable complaint involves a lack of follow-up and communication after a consultation, where promised calls were not made. Despite these isolated incidents, the clinic maintains a strong reputation for trustworthiness, excellent aftercare, and delivering subtle, personalised enhancements. Overall satisfaction is extremely high among the majority of clients, who consider it the most trusted aesthetic clinic in Liverpool.

What customers love
  • Highly professional and skilled staff/practitioners
  • Friendly, caring, and attentive service
  • Clean, calm, and spotless clinic environment
  • Effective, natural-looking treatment results
  • Excellent consultation, advice, and aftercare
Common concerns
  • Isolated cases of poorly executed filler leading to unnatural results
  • Lack of follow-up communication after consultations
  • Potential for treatments to not meet specific client expectations
  • Mismatch between promised service and actual delivery in rare cases
  • Negative impact on facial appearance from specific procedures

Last updated 1 month ago

A

I wanted apple cheeks and I got cheeks

This is a review for The White Rooms on Smithdown Road Liverpool L15 5AN I wanted apple cheeks and I got cheeks that Angelica Joile has got in Maleficent suddenly my face became wide due to this badly done filler and made me look very unnatural and very bad I had this in March I thought it would drop why else would Claire inject there but no it didn t I went back in June and was told it looks amazing You just know when a professional says that it means they are trying to convince you I was tested for hylase but got a reaction I got quite upset Claire told me not to worry as there are plenty of other ways to get rid of it After some messing around with appointments 3 weeks later she gave it a massage and that was it You spend this type of money to look better but I spent this with a bad result then had to fine someone else to correct it Absolute waste of money and anxiety I highly recommend watching Gavin Chan YouTube clips on fillers who advocates never to inject as high as Jane does he says it s an outdated procedure which gives you an evil look Do watch this before you part with your money here and find someone who has the knowledge and experience injected cheeks I do not recommend The White Rooms
S

Very disappointed went for cheek

Very disappointed went for cheek fillers only to find Jane didn t do cheek fillers Promised to ring me after we discussed a plan for treatment after my holiday still waiting No follow up at all

About Thewhiteroomsclinic

The White Rooms Clinic Aesthetic Beauty Liverpool Our elite team of advanced nurses Clare Corless and Jane Ford are highly specialised in all aesthetic procedures and have 30 years experience as senior nurses working for the NHS All treatments are administrated by nurses who have a passion f...

United States

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