Tillypig Reviews

Name: Tillypig
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 4.33

Tilly Pig – Tilly Pig

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tillypig.comVisit Official Website

4.33

24 reviews

Good Rating

Based on authentic user experiences

Rated 4.33 out of 5 by 24 Happy Customers

Steve K

6839 reviews

N/A

11 months ago

Pigs Don t Fly

3 attempts to deliver a Tilly Pig to Ireland over a period of 2 months Not once did I receive any tracking information Numerous emails sent back and forth WhatsApp messages and even managed to get them to call me to discuss next steps they have no contact number to call but unfortunately broken promises Each time Royal Mail were blamed 3rd attempt was DHL still no tracking info sent to me still no product arrived Over this period I had made other purchases online and received goods via Royal Mail so I don t believe they were to blame Luckily paid via PayPal raised a complaint and they refunded me Tilly Pig kept asking me to cancel my complaint with PayPal I m so glad I didn t I would avoid using this company if you want the product as a present quickly save your money excuse the pun and time All in all terrible experience and very unprofessional company

Bettina Mawson

Very disappointed in this company

Very disappointed in this company I ordered a joker tilly pig back in July on pre-order I finally received it at the end of September This was a Xmas gift for my friends son who loves the joker Upon opening on Xmas day she informed me that the tilly pig had crack lines in the porcelain The tilly pig was fully intact and not broken in any way shape or form I took pictures and informed tilly pig they refused me to return and replace with a new one even though it was nothing to do with transit or how it had been handled Purely bad craftsmanship and problems with the porcelain Would never order again So disappointed and very expensive piggy bank

Cheryl

Poor Quality and Overpriced Product

Delivery excellent however retail box was dirty and scratched looked like it had been dragged around a warehouse floor The pig itself - the printed Disney design was faded stretched and looked nothing like the bright web images The glazing was cracked in several places and the nose wasn t painted properly and looked unfinished The underside was covered in dirt marks on the rubber stopper Never been so disappointed to receive something Wasn t worth half of the 30 plus I paid for it Returned for a refund and won t be coming back I m afraid

Louise Johnston

Lack of stock not clear from website

I ordered a pig for a very special present I expected my pig to be delivered within 5 days I received no email no notification and no pig I received no reply to my enquiry email I finally got some answers via WhatsApp Apparently the pig was on back order At no point was this clear whatsoever during the order process had it been I would have ordered from somewhere else I was then informed that the pig would definitely be back in stock in a couple ofdays accompanied by an unnecessary rude exclamation mark Several more messages requesting an update were not replied to Finally after 17 days I was informed there was an issue with back orders and received a refund 1 Make it clear on your website if a product is out of stock2 Sent an acknowledgement email on receipt of order3 Don t use exclamation marks when replying to a genuine fair customer question4 Aim to reply to emails within 48hrs5 Don t make the customer feel like they are at fault

Sian Gaffney

Absolutely delighted with my purchase

Absolutely delighted with my purchase Pooh Hundred Acre Wood pig Excellent quality and very fast delivery Brilliant service thank you

Mrs Samantha Jeffery

Delayed delivery - piggy

Kat has been very helpful with regards to my delayed piggy She even had it shipped next day delivery so my granddaughter had it time for her birthday Thank you