Tlc-direct Reviews

TLC Electrical Supplies

tlc-direct.co.uk
3.65
133 reviews
Great Rating
Based on 133 user experiences

Rated 3.65 out of 5 by 133 Happy Customers

45.1%
15%
15%
9.8%
15%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 133 reviews

Customers consistently praise TLC-direct for fast delivery, excellent customer service, and a wide product range. Many reviews highlight the company's responsiveness to issues and overall reliability. However, several complaints note poor product quality, pricing concerns, and occasional fulfillment errors. The overall experience is positive but tempered by recurring quality and communication issues.

What customers love
  • Great product selection
  • Easy ordering
Common concerns
  • Poor product quality
  • Faulty products

Last updated 1 week ago

M

Used this company for a while fair

Used this company for a while fair pricing always delivered on time never had any problems would highly recommend
P

I went on the TLC web site I found it

I went on the TLC web site I found it easy to use and soon found what I was looking for I placed my order on the Tuesday evening and it arrived at 10 AM on the Wednesday morning now that s what I call good service well done guys credit where its due I will be using them again
M

Stienel security flood light

Prompt service quality product easy to fit good spread of light really lights up the area
E

With a great range of quality products

With a great range of quality products and super-fast delivery I would certainly recommend TLC
A

Great experience

Great experiencePurchased from them several times now as they stock hard-to-find items for my DIY projects The last items I bought for my kitchen switches and sockets came quite quickly Highly recommend
S

Click and Collect PERFECT

Ive used TLC Penge in shop a few times for bits and pieces and always had a good experience This time i placed an order online 100 for light switches It was Sunday evening and really i needed items early Monday morning So browsed website and found items i needed at a good price Went through online purchase process for Click and Collect also asking what time i would like to collect order I went for 7 30am to 9am Shop opens at 7 30am At 6 43 i received an Email and Text telling me my items were ready to collect Very impressed a process i will definitely use again Visit to shop gave my order number and my items were all baged up ready to go Excellent service
R

Brilliant customer service and

Brilliant customer service and technical support Delivery is always prompt and returns are handled without any fuss I recommend TLC
B

TLC for electrical items

TLC was easy to contact and the person I spoke with was clear and helpful with my enquiry and subsequent order
R

I have used TLC Electricals on numerous

I have used TLC Electricals on numerous occasions and find their range of products and prices the best you can find Delivery and communications are second to none All round I find they are an excellent company to deal with which is why I will continue to use them as they put their customers foremost very happy give them a try you will not be disappointed
C

On line order

I have used TLC for several years and always have had a first class service irrespective of size of order Once again TLC dealt with my order efficiently and it arrived well within the estimated time

About Tlc-direct

Shop cables & accessories at TLC Direct. Browse must-have wiring accessories, lighting, heating and security equipment with electrifying discounts and next-day local delivery.

United States

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Frequently Asked Questions

TLC Direct operates as an independent electrical wholesale supplier, trading as TLC Electrical Supplies via its primary domain tlc-direct.co.uk. It functions as an online store dedicated to electrical supplies for both professional and domestic customers.

TLC Direct offers a wide inventory across multiple electrical sectors, including Cable and Cable Accessories, Conduit (PVC and Steel), Consumer Units, Switches & Sockets, Lighting (Internal and External), Heating, Security Equipment, Alarm Systems, EV - Electric Car Chargers, Aerials and Audio, Computer Accessories, Tools & Ladders, Power Tools, and Industrial Plugs & Sockets.

Current offers include IET Wiring Regs at £109.00 EA, 100A TP&N Switchfuse at £195.00 EA, USB-C to USB-A/C Cables (Pack of 2) at £11.75, Monsoon 4" Inline Timer Fan at £49.95 EA, and new cable and component lines.

TLC Direct promotes next-day local delivery, provides multiple service channels, allows customers to manage orders via Account functions (Sign In or Register), and offers tracking for Delivery & Stock status.

TLC Direct offers a Catalogue Requests service for a free printed copy of the product range. This can typically be done through their website or by contacting customer service.

About Tlc-direct

TLC Electrical Supplies – Comprehensive Overview

TLC Directoperates as an independent electrical wholesale supplier, trading under the name TLC Electrical Supplies via its primary domaintlc-direct.co.uk. The platform functions as an online store dedicated to electrical supplies, offering an extensive catalogue of products for both professional and domestic customers.

Product Range and Categories

The store maintains a wide inventory across multiple electrical sectors. Key categories includeCableandCable Accessories,Conduit(PVC and Steel),Consumer Units, andSwitches & Sockets. The range extends toLighting(Internal and External),Heating,Security Equipment,Alarm Systems, andEV - Electric Car Chargers. Additional sectors coverAerials and Audio,Computer Accessories,Tools & Ladders,Power Tools, andIndustrial Plugs & Sockets, among many others.

Current Offers and Promotions

The website features a prominentOfferssection and aClearance Stockarea. Examples of listed items include theIET Wiring Regsat £109.00 EA and the100A TP&N Switchfuseat £195.00 EA. Thejust arrivedsection highlights new stock such as theUSB-C to USB-A/C Cables(Pack of 2) at £11.75,Monsoon 4" Inline Timer Fanat £49.95 EA, and several new cable and component lines. The site also runs aCatalogue Requestsservice for a free printed copy of the product range.

Delivery, Service, and Logistics

TLC Directpromotesnext-day local deliveryand provides multiple service channels. Customers can manage orders viaAccountfunctions includingSign InorRegister, and trackDelivery & Stockstatus. The footer provides links toContact Us,Branch Finder, andTechnical Section. A recently opened branch in Romford is highlighted in the site news, reinforcing the company’s presence as an independent wholesaler committed to customer service throughQuick Entryoptions and a functional0basket system.

Additional Resources and Policies

The site includes sections forCustomer Services, technical documentation via aTechnical Section, and subscription to aTLC Newsletter. It also outlines its use of cookies for functionality, marketing, and analytics, allowing users to customise consent. Other resources includeStart a ReturnandRequest a Quoteforms, supporting feedback mechanisms and quotation requests for larger projects.