Toshiba Reviews

I was sold faulty unit in 2020

I was sold faulty unit in 2020 that 2x more expencive than the others on the market Air conditioner Toshiba Shorai Edge AC that started making some weird noise few hours after instalation or at least thats when i noticed it Another whistling noise appearead few days later The installer moved the AC to another place put some isolations claiming its vibrations from bad walls but the problem persisted even on ground The motor and the compressor died within first year The sound persisted even after repairs They told me to turn on the TV louder so i wont hear the sounds but they were blaming everythiing from my windowd so the building and walls where i live just not the AC Finally they admited its from the AC but still refusing to replace it Now im waiting for some software update that was supposed to fix the problem but after waiting monhs they told me they lost it during transport so now to wait some more time and the warranty ends in 3 months so i think they are just delaying untill then Its been almost 3 years now and all i can say is very bad product extremaly poor after sale customer care and i have found quite a few people facing the same problem with the weird sounds that the AC makes and all unable to get solution for the problem I dont understand why they are not replacing the faulty units it can happen to any company that small percent of the sold products are broken but they are replacing them imediately Toshiba simply cares only for sales and making money from people by selling broken units