Tricoci Reviews

DO NOT GO TO THIS SALON IN ANY OF THEIR

DO NOT GO TO THIS SALON IN ANY OF THEIR ILLINOIS LOCATIONS I have been a customer of Mario Tricoci for the past 32 years as have 3 other members of my family I have spent thousands and thousands of there in 32 years for regular haircuts color pedicures manicures and facials Mostly at Oak Brook but at times at Schaumburg Last week I was on an airplane which was delayed and I missed a morning haircut that takes the tech 20 minutes I was charged a 75 cancellation fee without telling me I saw it pop up on my credit card I disputed it with manager Gabrielle and she refused to refund or allow my next cut to occur without charge I raised it to their corporate offices and they said NOPE Sorry And the tech was NOT booked up that morning at all Did I mention I have been a client of many services for 32 years Did I mention I still went to the salon during1-1 2 years of COVID when they were desperately struggling even when I really didn t require services and paid a 3 fee each time for cleaning the salon I will miss my hair tech of 30 years and my colorist of 25 years but the prices are exhorbitant now and corporate greed has taken over management This is really bad customer loyalty after 32 years of my patronage DO NOT GO TO THIS SALON IN ANY LOCATION or you will be overcharged underserved and secretly charged extra fees Enough