Based on authentic user experiences
Marco Sabatini
6738 reviews
N/A
1 year ago
love the design and the quality of the
love the design and the quality of the products would recommend
Suzan
N/A
1 year ago
Great product
Great product that you can rely on 100 The wheel on my carryon broke and Tumi fixed it without a charge I am so happy
Peter Kat
6738 reviews
N/A
1 year ago
Favorite forever
Favorite forever never goes out of style worth every cent
A Penders
6738 reviews
N/A
1 year ago
Great service
Great service Excellent warranty Thank you Falko and Tumi team Roermond
Gilles Jacquet
6738 reviews
N/A
1 year ago
i have suitcase of tumi and i love
i have suitcase of tumi and i love traveling with it its very comfortable and well made
Ray Whitsell
6738 reviews
N/A
1 year ago
High quality luggage
High quality luggage have multiple items both leather and ballistic nylon robust technical design which keeps its good looks
Peter F V
6738 reviews
N/A
1 year ago
Amazing service
I just have had my flight back repaired at Tumi Service Gmbh I m impressed over how fast it went and the shipping was paid by Tumi They changed wheels handle and rim board - I expected to be charged for it but they did it free off charge even though it all was do to wear Thank you Tumi
Stewart OBrien
6738 reviews
N/A
1 year ago
I have bought Tumi since 1990 and what
I have bought Tumi since 1990 and what great products they are For someone that travel with multiple homes they are really the best I have a broken handle recently and am really impressed with the service they have given Its was an expensive case but I really cant fault the service
Fernanda
6738 reviews
N/A
1 year ago
Quality and service bellow
Quality and service below expectations Customer service has been ignoring my emails for the past 6 months Luggage had a broken wheel Tumi offered to fix it and sent me a shipping label After analyzing the article they decided fixing wasn t possible and kept the article in exchange of a discount voucher - which they never provided Had followed up several times for the past 6 months with no replies
Hiram Banks
6738 reviews
N/A
1 year ago
No longer a TUMI fan
Was an avid fan of Tumi Liggage for over 25 years Recently went to buy some new pieces and the experience was dismal Did not receive the full complete order over a month now and no communication I have had to waste my valuable time contacting on three 3 different occasions to get resolved It must be the new ownership from Samsonite as the lack of customer service from Tumi is not what it once was and what they prided themselves on which is why I WAS such a loyal customer I will buy from Briggs and Riley moving forward
