Uk Reviews

Just awful

Just awful Ordered on 3rd May order status said due to dispatch same day Nothing received chased them two weeks later and was assured I would receive an update No update came Called again and was promised an update by 11am Still no update Called again no reply This was for a few blank stickers Update After leaving this review I contacted the company through their Facebook page I m guessing this is the parent company in the USA They responded quickly My money was refunded and the stickers sent out the same day I received them this morning But I shouldn t have to do this to be supplied promptly with the items I have purchased

Appalling delivery time

Appalling delivery time took over 4 days to dispatch and then another 4 days to arrive Don t forget these guys are in the EU so use A4labels instead to get things quicker

We re about to give up with this

We re about to give up with this company The product is great no complaints there but the processing and despatch time is simply awful Our latest order was placed 2 weeks ago and on the tracker is showing estimated despatch no later than 5 days ago but it has not been depatched Our previous order took over a month to arrive

Poor Service

The company called UK online labels com is based in Ireland which is obviously misleading It should have been next day dispatch and their delivery time was quoted as 1-3 business days My order was placed on the evening of 8 February so should have been dispatched on 9 February and delivered on 12 February The order was dispatched on 15 February and I am still waiting for it as of today 18 February I called their UK number to chase my order and it was diverted abroad to a voicemail that said there was no-one to take the call Please leave a message Clearly unacceptable and I would advise the reader to order from a UK based supplier

Do not use

Used to be excellent but I ordered my labels on the 8th October and still have not received them After contacting them I found out that they didn t even have some of my stickers in stock they dispatched the ones they did over a week ago and now they are stuck n some customs queue Don t believe the timeline about when they will be delivered

Shop Elsewhere Stick to Amazon

Terrible customer service Can t believe the time energy and issues I ve had all the way from shipping and receiving my item the quality and inaccurate description of my item and the supposed hassle-free return They have a hassle free return policy but don t be fooled because it is nowhere near hassle free nor are they polite Matthew T Stick to Amazon a place where customer service exists and quality products are what they say they are for an online shopping experience

New sticker sheets are terrible Sept 2023 onwards

Been buying these sticker sheets religiously for almost 3 years for my business People have always left amazing reviews for the quality so I never go anywhere else but the last batch is absolutely and completely rubbish The white vinyl is slightly transparent so when sticking on dark surfaces the background shows through The backing paper is much thinner and silky so it does not stick well to the cutting mat and because of this intricate cuts are difficult to make and end up peeling off the mat when the blade makes a turn and makes a mess of the stickers They ve even stopped giving sheets in box containers and instead put them in a sealable bag I don t know why they ve done this they were always my go-to for my business but this will be the last time I use this company

The worst service I ve ever seen

I had been waiting for my order to be dispatched for a month all the items were in stock according to the website When I sent an email to their support I was told it was expected to be sent within 24h Never happened My next email was ignored for 4 days I got so fed up I opened a new support ticket where asked them to cancel my order At least that was done within a day