Ukenergi Reviews

Well reccommended

Both from the original quotation appointment through to the removal of the scaffolding everything has been smooth My only gripe would be to provide additional information around the payments the the install timings scaffolding - albeit the install during 1 day was surprising

UK Energi

UK EnergiI decided to pursue solar panels after I enquired via the Solar Together initiative using my Local Council I wasn t quite sure if what was recommended was good for me so I decided to pursue something privately I did my own research as I wanted to understand what I really needed for myself Many of my neighbours also have solar panels so I was able to seek advice from them Based on this I found UK Energi through price comparison sites Joe Vaughn got in contact We had a detailed discussion for 30 mins going through my needs I had spoken to 8 companies in total and it was refreshing to speak to someone who knew their stuff Having gathered information I was able to compare across all of the quotes I had received Having narrowed it down to two suppliers I went with UK Energi as they had not only the most fit for purpose system for me and knew their stuff but they also have qualified accreditations for peace of mind I was able to negotiate a little to provide a bit more confidence which had given me assurances that I had made the right choice The process was fairly straight forward A survey was scheduled this is the only extra cost that is not covered by the quote and then there was constant communication on each step At each point I could always speak to UK Energi about any questions I had and everything was fairly transparent The scaffolding was put up a day before the installation and everything went smoothly with during the install The roofers arrived at 8 30am with the electrician coming an hour after Everything was complete by 2pm I had some questions for both the roofers and electrician eg how high up would the panels be but other than that they got on with the job at hand My only gripes about the whole process was that my driveway and loft were left messy in addition to late arrivals by the scaffolders There were nails left on my driveway during the installation and I was not happy with the general state of the loft but I fed this back to UK Energi and Joe had followed up with Installations Manager on this The scaffolders arrived late by 4 hours the day before the install and they cancelled on the day of disassembly so had to rearrange Overall the experience was pleasant and I m very happy with my system I got a 7kW Aiko 16 panels with Synsunk 5kW inverter and Sunsynk 10kW batteries There is a Sunsynk Owners Group on FB who are brilliant People have developed helpful documentation and the contributors are always provide helpful comments if you have questions

Great team all where polite and

Great team all where polite and professional first company in years did a job from start to finish very good

Solar PV and double battery installation

Had a combined solar and battery setup installed by the team from UK Energi From the initial discussions about what system would work best for our household through to agreeing on a system and of course the cost i have to say that the guys have been fantastic - nothing has been too much trouble During the initial discussions the team mentioned that they had gained access to some different PV panels which were very slightly more efficient and they upgraded the original selection to these at no additional cost As with all types of building works things can go wrong but during our install I have to commend the team for being both proactive and dedicated to resolving any minor faults The team have kept regular communications and have always been available for the most trivial of questions I would whole heartedly recommend these guys for your Solar install they really do understand the technology available and are keen to get the best available kit for your solution Their installation teams are courteous and have great attention to detail Overall a great experience with UK Energi and would be happy to recommend them to family friends

Solar panel installation

Extremely responsive and helpful Organised the installation very quickly at a time to suit us The interest free credit has allowed us to take advantage of the summer

UK Energi Solar Installation

To date we have had a brilliant experience with the UK Energi team All questions answered during the initial consultation competitive quote no hidden costs during the installation thanks to Ellie great logistical organisation quality of materials and work was excellent from both the roof team and Daniel the electrician Apart from making tea and paying the bill there was nothing for us really to do What we particularly liked was being able to speak with Peter the boss directly He answered and actioned any queries that we had and is currently helping us with the MCS certificate The only downside is the manufacturers app linked to the solar system This could definitely be better and much more intuitive but this is nothing to do with the team and as such we have not reflected this in our overall marking I will definitely be contacting the team again in the future to hopefully add an electric car charging port and perhaps a couple of extra panels If your experience is like ours then you won t be disappointed

Extremely happy customer

After receiving quotes from 5 solar companies I decided to go with Ukenergi based in Doncaster They were the only company to do a site visit and were fairly local to me TBH I expected a high price to cover that cost and possibly a pushy salesperson I couldn t have been more wrong Tracy was with us 4 hours planning and discussing our requirements I had lots of questions We ended up with a much better option for us due to the site visit I would have had less panels with other companies who hadn t considered putting the panels on different aspects of our roof I told them I wanted panels on my garage only so this is what other companies quoted for Tracy gave us other options to consider She wasn t pushy Initially I wanted 2 batteries Obviously it was our decision to make however she suggested that as we are low users one battery would likely be sufficient and we could always add another later although it would be dearer than having 2 batteries initially She hid nothing regarding pricing and was very open and honest The overall price was competitively priced taking in to consideration the extra panels We took the plunge and our panels were installed a couple of weeks later Ukenergi took care of the application for the DNO and we had nothing to do Communication is excellent and they are always available to answer any questions The installation went well and whilst the electrician had a difficult install he couldn t have been more helpful Everyone did an excellent job with all wiring neatly secured They left the site clean and tidy The electrician stayed late and then came back day after to finalise the set up for us The only slight issue was with the scaffolding company that they use They caught our garage door with the scaffold poles and left a couple of small scratches Ukenergi took ownership and dealt with the issue to our satisfaction Ukenergi could not have dealt with this any better and I am extremely happy with the way they dealt with the issue I highly recommend Ukenergi and if it hadn t been for the scaffolders this would have been the perfect install Their pricing is competitive customer service exceptional and workmanship also excellent

I chose UK Energi after some research

I chose UK Energi after some research on solar panels market Best price and spot on service Highly recommended

Great installers

Checked out 3 firms one decided to Google my roof quoted 2k more than other 2 I went with UK Energi because they bothered to send out Charlie who gave us a professional overview of the project but stated very clearly we needed a survey Surveyor came next day The price was good but decided to do my own scaffolding to reduce the price The work was carried out quickly and exactly on schedule and everything was left clean and tidy by Dave and Rich Only completed today in high winds rain so it s too early to state if it will be a great investment Communication with UK Energi was good on the phone when calling accounts they answered straight away and all calls put through immediately to the right person One small criticism they need to sort their communication more information in writing between signing the contract and making arrangements for the actual installation would have been appreciated I was given a day By Charlie but not an approximate time of arrival I would give special thanks to Dave and Rich who will sell a lot of systems for UK Energi as they were extremely friendly polite professional and knowledgeable