Ultraviewer Reviews

UltraViewer - The Free Remote Desktop Software

2.71
21 reviews
Average Rating
Based on 21 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
T

Just repeating what many people have

Just repeating what many people have said Ultraveiwer is being used by scammers to gain control of personnel computers This company isn t doing any due diligence to make sure cyber criminals are not using their software to scam people I have read their replies saying this is a free software which is no excuse Fortunately I recognized this was a scam but many seniors may not
N

I wish Ultra Viewer would proactively

I wish Ultra Viewer would proactively shut down scammers from using their Remote Desktop software like Matt at AnyDesk does The more the scammers lose their ability to use AnyDesk they will start using Ultra Viewer It is time that responsible companies do what is necessary to protect innocent people In the long run if scammers use Ultra Viewer it will give the company a bad name Please do what is necessary
L

Easy to use and fast

Easy to use and fast Good software
M

sorry

than you for the reply looks like i have been scam for some one using your web site
H

You should try UltraViewer now

You should try UltraViewer nowThe interface is simple but beautiful and friendly Very easy to use
A

Excellent service and software

Excellent service and software I would like to learn all the features so I can use it optimally Do you have training Do you have job openings Thanks
G

Thumbs Up Ultraviewer Support Team

I was being verbally told by an internet support service I purchased several months ago I Must go an open my computer to let them rectify software they had entered into my PC I was told they were already watching the activity of my PC and it was going to crash if did not let them fix it immediately Suspicious I declined I found Ultraviewer had been downloaded but no other software on the day I initiated service or any thereafter I contacted Ultraviewer via email I was guided on how to check if in fact a remote person had only one time access or permanent access to my PC The scammer did not have constant access as they claimed-fortunately I did take further measures for internet security on my own through Microsoft website Ultraviewer support was very prompt within 1 2 hour of my initial email and future correspondence the same There are times when Netgear Eero support need access with my permission with software like Ultraviewer-but beware of scammers trying to visit your PC
D

Working Hard to Combat Scammer Abuse

Initially this review was quite negative After contacting UltraViewer support I have updated my review to reflect my experience I was honestly blown away by both their dedication to stopping scammers and their willingness to listen to feedback Scammers used this software to RDP into my grandmother s PC They attempted to trick her into paying them money and tried to gain access to her bank account So as RDP software it certainly works I contacted UltraViewer support regarding the scammers and received a response in 24 hours Thanks to the detailed log files that UltraViewer records I was able to provide information to their team so they can block the scammers Which is awesome More than that the UltraViewer team quickly took one of my suggestions to heart and added a dedicated link to their website so users can easily report scammers To me it is evident that they are taking the scammer situation seriously which is quite admirable and not something I expected
D

Basic and reliable

I have been using ultraviewer for several years after using teamviewer for many years But for basic remote access work it is much easier to use something more basic I have had very few problems with the later versions of ultaviewer
S

Great tool

Great tool Work as an IT at a non-profit established in Portugal Santa Casa da Miserc rdia da Maia This tool is a remarkable asset for team assistance and technical support

About Ultraviewer

UltraViewer is a remote desktop software that helps you to remote control your client's computer to support them like you're sitting in front of the screen.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

UltraViewer is a software platform designed for remote desktop access and computer control. Its primary purpose is to enable users to establish secure connections between devices over the internet. This facilitates activities such as providing or receiving technical support, collaborating on projects, and accessing one's own computer from a remote location.

To start a session, both parties must download the lightweight UltraViewer application from the official website, ultraviewer.net. The user needing assistance runs the application and provides their unique session ID and a randomly generated password to the supporter. The supporter then enters this ID and password into their own UltraViewer application to initiate a secure connection.

UltraViewer offers several key features including full remote mouse and keyboard control, a secure built-in file transfer utility, an integrated text chat function for real-time communication, support for navigating multiple monitors on the remote computer, and the option to record remote desktop sessions for later review or training purposes.

Yes, UltraViewer emphasizes security. Each connection session is protected by a unique, randomly generated password that changes every time, which helps prevent unauthorized access. The platform also provides options for user authentication and management of access rights to enhance security during remote sessions.

UltraViewer caters to a diverse audience. It is widely used by IT professionals and helpdesk teams for remote technical support. It is also suitable for individuals assisting friends or family with computer issues, as well as for remote workers and teams needing to collaborate on projects or access computers from different locations.

About Ultraviewer

UltraViewer: A Comprehensive Remote Desktop Solution

UltraViewer is a dedicated software platform providing a robust and user-friendly solution for remote desktop access and computer control. Operating primarily through its website, ultraviewer.net, the service facilitates seamless connections between devices, enabling users to offer or receive technical support, collaborate on projects, and access their own computers from anywhere. The platform is designed with a clear focus on simplicity, security, and accessibility, making it a practical choice for both individual users and IT professionals.

Core Functionality and Key Features

At its heart, UltraViewer allows one user to view and control another computer's desktop over an internet connection. This is achieved through a straightforward process: both parties download a lightweight application from the website. The user seeking help provides their unique ID and password to the supporter, who then enters this information to establish a secure connection. Key features prominently highlighted include:

  • Remote Control:Full mouse and keyboard control of the remote computer.
  • File Transfer:A built-in utility to securely exchange files between connected machines during a session.
  • Chat Function:An integrated text chat box for real-time communication without needing external messaging apps.
  • Multi-Monitor Support:Ability to navigate across multiple displays on the remote computer.
  • Session Recording:Option to record remote sessions for review or training purposes.

Target Audience and Use Cases

The service caters to a diverse audience. Its primary use case is forIT support and helpdeskscenarios, where technicians can quickly resolve issues for clients or colleagues without being physically present. It is equally valuable forindividualsassisting family members with computer problems. Furthermore, it serves as a tool forremote work and collaboration, allowing team members to access specialized software on office computers or work jointly on digital tasks. The straightforward design lowers the technical barrier, making it accessible to non-expert users.

Security and Accessibility

UltraViewer emphasizes security within its platform. Each session is protected by a unique, randomly generated password that changes with every connection, reducing the risk of unauthorized access. The software also features options for user authentication and access rights management. In terms of accessibility, a significant advantage is itsfree availability for personal use. The website offers a clear distinction between its free version, which covers essential features for casual use, and paid plans designed for commercial and professional teams, which include advanced management tools, higher simultaneous session limits, and priority support.

Website Experience and Support

The ultraviewer.net website is structured to provide clear information and easy access to the software. It features detailed download sections, comprehensive comparison tables between plans, and a FAQ or support area addressing common technical questions. The site communicates in a direct, functional manner, focusing on educating the visitor about the software's capabilities and guiding them through the setup process. This approach ensures users can quickly understand the product's value and begin using it with minimal friction.

In summary, UltraViewer positions itself as a reliable and efficient tool for remote desktop connectivity. By balancing a simple interface with capable features and a strong security model, it addresses the core needs of remote assistance and access. Its freemium model allows users to test the service extensively, making it a competitive option in the landscape of remote support software.