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Unitedsupportanimals

3.6 /5 - based on 139 reviews

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Official Emotional Support Animal Registration - Register ESA/SA

United Support Animals is your Official Emotional Support Animal Registration as the industry-leading registry for ESA & SA within 24 hours.

Website
unitedsupportanimals.org

3/5 Published Jan 03 , 2024

"Great service"

Would ve been nicer if I would have had a list of the places that it can and can t go onAnd larger vests My dogs are larger and your extra large wont fitOtherwise your service is imp eccable

3/5 Published Jan 03 , 2024

"Still waiting for the promised items "

Still waiting for the promised package to arrive A few items were sent Have to contact them several times in regards to order Customer service was helpful but order packages takes several weeks to arrive Still waiting due to back order notice

3/5 Published Jan 03 , 2024

"Needs some work"

Gabby in customer service was incredibly helpful for me today But I had called in regards to renewing my ESA letter but had to contact the customer service for new clients to even get someone on the phone This was after multiple attempts to go through the website which is incredibly faulty and slow Every time you attempt to open the website it times out I could not access my account Gabby was precise and quick with her response and help for getting me renewed

3/5 Published Jan 03 , 2024

"Good service could provide more information about services "

Wasn t worth spending the extra money on the written letter I was under the impression that the written letter would be sent with the package not in a PDF format that I would have to pay to get printed myself as I don t own a printer

3/5 Published Jan 03 , 2024

"I like everything but what I don t like "

I like everything but what I don t like is that y all don t send all the paperwork that come with the cost the last place I had went with sent paperwork so I can have on me just in case I need it

3/5 Published Jan 03 , 2024

"I can honestly say"

I can honestly say it was an easy process Customer service was attentive and quickly answered all of my questions throughout the process Once I receive all of the documents that were requested this is easily a 5 star rating

3/5 Published Jan 03 , 2024

"It was confusing"

It was confusing I had to call support two times to get answers and I didn t receive an email until after the calls as mine was lost and had to be fixed I was worried I wasn t going to also receive my package I payed for as well given how I wasn t given a confirmation email at all

3/5 Published Jan 03 , 2024

"It was pleasant but I ain t get all my "

It was pleasant but I ain t get all my stuff on time it s holding me back from my process I paid 129 2x for two different animals one for me n my son I need them n I m sure they will get it to me so I m pleased with them jus that little hiccup

3/5 Published Jan 03 , 2024

"Kind of rude on the phone"

Kind of rude on the phone Put my birthdate wrong and I told them my birthdate twice Also emailed them if I could get a new and corrected letter and did not get a response

3/5 Published Jan 03 , 2024

"It s came like it was supposed but the "

It s came like it was supposed but the harness for my dog did not come and no one has contacted me to make sure I have got it

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