Upandrunning Reviews

Up & Running | Running Trainers, Clothing and Accessories

upandrunning.co.uk
3.71
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.71 out of 5 by 122 Happy Customers

49.2%
16.4%
7.4%
10.7%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Would be nice to get a thank you

Oxford Branch Would be nice to get a thank you from staff when purchasing something as a customer or did I just catch them on a bad day don t think so Or are they only interested in customers buying big ticket items Now I know why I avoid running shops like this and buy everything online It s cheaper and I don t have the stress of poor customer service and completely disinterested staff
M

refunded my order as oversold and now back in stock refuse to honour the price

Ordered shoes in good faith and said in stock at a great sale price Wait over a week only to get an email saying we no longer have stock and you are getting a refund I was happy to wait Just to add salt to the wound they are now back in stock at the full price and after contacting customer support they wouldn t honour the original sales price and offered a measly 10 discount
A

looked good but not worth the cost

Wanted a larger water bottle for longer runs Liked the idea of the carry pouch and bottle together The bottle is good and I can drink from it easily the pouch can hold snacks but not really my phone The pouch handle is poor quality the fabric is rough there is a pull strap which does not hold the pouch handle we have stitched the two together and I have altered my grip to avoid the fabric but its not great

About Upandrunning

Get your running shoes & kit here. Up & Running is the biggest independent running shop offering free gait analysis and a great selection of running shoes & trainers in our Up and Running stores nationwide. We are the UK’s number one running store, shop with us in store or buy online for all your ru...

United States

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