Upandrunning Reviews

Up & Running | Running Trainers, Clothing and Accessories

upandrunning.co.uk
3.71
122 reviews
Great Rating
Based on 122 user experiences

Rated 3.71 out of 5 by 122 Happy Customers

49.2%
16.4%
7.4%
10.7%
16.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Great Shopping Experience

Popped into the Southampton store to purchase some Tailwind nutrition Super helpful staff with very friendly service Took the opportunity to browse products and chat about all things running Great experience my new favourite running shop I ll be back
T

Helpful and friendly staff

Sally Ann from the Nottingham store was great Very patient and helped me with gait analysis and finding the best running trainers for my needs Has helped me feel more confident about upping my running distance and I will definitely be returning when I need my next new pair Thank you
S

I went into the Sheffield store today

I went into the Sheffield store today for a gait analysis Fraser was brilliant he was really patient polite very knowledgeable and gave me lots of advice on which trainer would be most appropriate for me He gave me a good range of trainers to try on His colleague Amir also gave me lots of advice on different running groups I could connect with I would have loved to see sports hijabs being sold - I m hoping the next time I visit they will have some Overall it was a lovely experience for me and I was made to feel very comfortable and welcome I would totally recommend
B

Visited the Nottingham shop today for

Visited the Nottingham shop today for some advice around which running shoes to go for Mark was amazing and spent time talking through each shoe and making sure I understood why he was recommending each one There was no pressured sales tactics just solid all round advice Cannot thank him enough I will be back if I need anything else
W

Very friendly and helpful staff

Very friendly and helpful staff it was my first time in the store and my first pair or running shoes I have excess pronation and wanted to get the correct shoes to support my feet Spent a few min on treadmill for gate analysis and then offered advice on a few different pairs to choose Made my choice and have now ran a few 5K in them and what a different proper running shoes with the correct support make Thank you Up And Running
L

Darlington store thumbs up

Andrew from the Darlington store was fantastic I ve never had running trainers before so didnt have a clue He got me on the treadmill looked at my gait Got out a selection of trainers again let me run on the treadmill with them all until i found the most comfortable for me I didn t feel rushed in any way Fantastic customer service really pleased with the trainers i purchased
R

Robert at Milton Keynes was really

Robert at Milton Keynes was really helpful this afternoon I felt like I had issues with my feet rolling one way or the other he carried out a detailed gait analysis and recommended a number of different options at various price points Went with the Saucony Hurricane 24 for my training for London marathon in April and can t wait to try them out on the road
J

Great care and attention

I have very difficult feet and and ankles resulting in painful left knee I visited your Teddington store and was placed in the care of Mohammed He spent almost an hour with me providing all sorts of advice and different shoes to try He gave valuable tips on exercising and I tried various accessories In the end I found a good pair of shoes and comfortable insoles for which I am very pleased
L

Visited the Bristol store to find some

Visited the Bristol store to find some running shoes as a relatively new runner Yvette was fantastic - she talked me through my gait analysis and even ordered in the trainers I needed a wide fit neutral and am very happy with my purchase - thank you
M

Bought some running headphones there

Bought some running headphones there Shokz OpenRun Pro 2 online and after a few months they started being faulty but when I got in touch about warranty and having them looked at the customer support was spot-on Quickly answered all my emails sent them back and got next day delivery on a brand new pair Great service and lovely bunch of people in shop and through emails

About Upandrunning

Get your running shoes & kit here. Up & Running is the biggest independent running shop offering free gait analysis and a great selection of running shoes & trainers in our Up and Running stores nationwide. We are the UK’s number one running store, shop with us in store or buy online for all your ru...

United States

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