Urbanbaristas Reviews

Urban Baristas

urbanbaristas.co.uk
4.57
56 reviews
Excellent Rating
Based on 56 user experiences

Rated 4.57 out of 5 by 56 Happy Customers

82.1%
7.1%
1.8%
3.6%
5.4%
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AI Review Summary Based on 56 reviews

Customers consistently praise Urban Baristas for excellent coffee quality, fast delivery, and friendly service. The subscription model and online ordering process are frequently highlighted as simple and reliable. Most reviews emphasize strong value despite occasional notes of higher pricing. Positive experiences span taste, freshness, and reliable fulfillment. Negative experiences are limited and primarily involve rare service failures.

What customers love
  • Great coffee quality
  • Fast delivery times
  • Simple ordering process
  • Excellent customer service
  • Affordable pricing
Common concerns
  • Higher price point
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Last updated 1 week ago

S

Shame the food is so good

Super food and good coffee which is a shame because the service makes Honig there again hard work the staff are clearly overworked and underpaid and although one can t expect them to run on empty I don t like coffee with a side of snide
A

Staff is pretty rude and doesn t listen

Staff is pretty rude and doesn t listen to customer I have experienced that they intend to answer back customer without even listening to them they reject customer like they are doing any favour the staff whole approach is very negative
S

Normally brilliant but not today

Uncharacteristic levels of attitude and service today in Wapping Ordered two breakfasts and accepted that there was delays so we d have a longer than usual wait which agreed wasn t a problem as we enjoy coming here and it gave us a chance to read the Sundays By the time breakfast arrived our coffees were finished and we asked for a refill which we were happy to pay for only to be told we d have to queue up again at the counter - thus delaying breakfast further so we were left with the option of a cold breakfast or no drink to go with it The last straw was when the coffee refills came in paper cups as no fresh cups were available - again in isolation no big deal however flexibility appears to be one way and not towards the customer on this occasion
A

Blunder-rang

My initial greeting was great however it appeared they completely forget my order Due to the very long wait at a quiet time I was given a complementary ticket for a free drink I returned the following day and used my complementary ticket This time I was given the wrong order A Cappuccino instead of a Chai Latte Again there were three staff with only one other customer That was definitely my last visit
A

Ordinary

7 2 for wrong coffee and a cinnamon roll that tested like sliced whit bread
F

a good small company and a good

a good small company and a good roaster been enjoying their coffee but they only do 2 blends at the moment would like to visit when the lockdown is over
E

Sweet as coffee from down under

Great coffee very good value for money The Brazilian espresso is as described on the site I ve had better and certainly had more that has not been as good but usually at a premium so The Urban Baristas seem to have got it right for value for me Delivery was very quick too so I would definitely recommend and have done already
S

Excellent coffee and rapid delivery

The coffee was excellent as was the delivery time However I needed up getting one packet short of the four I d ordered Unfortunately it was not in stock and that is why I was given a refund for that pack I would have much rather waited for some time till the coffee was back in stock than have a refund as the coffee was on sale
A

The eggs and avocado were perfect

The eggs and avocado were perfect The coffee the same as English coffees are made not to my taste I was horrified to see a person sitting next to me wiping down her table with a wipe before she started It was black after
M

Lovely coffee quick delivery

The coffee arrived really quickly and was a batch that was roasted less than a week before it s arrival I used the Aeropress as my brewing method and it worked perfectly with the byron bay blend I ordered Really loved the new packaging too

About Urbanbaristas

Coffee is at the heart of Urban Baristas We are passionate about serving people that taste of Aussie beach culture in a cup Everything we do leads back to our story of love for coffee and Aussie life Online we provide a seamless service from ordering to delivery It s efficient and simple as we...

United States

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