Urbanindustry Reviews

Amazing jacket

I visited the Urban Industry website by accident as it was one of the options presented to me when I completed a Google search for a newly released shoe I was desperately trying to purchase but not available locally in Australia I had my doubts about this new to me website so I was happy to see the positive reviews on Trustpilot I have to say my experience so far has been amazing Not only did they have the shoe and size but they or George was were also available when I enquired whether I could access the 15 discount by signing up to their newsletter AFTER I had completed my purchase I was surprised that they were accommodating but also applied the discount literally straight away while I was still on the chat with George I was also impressed that you could monitor the progress of your purchase delivery through their third party delivery partner DHL I liked navigating through the Urban Industry site and in particular appreciated that you could hover over a product and know which sizes were available without needing to click into the specific product window All in all I would definitely recommend and re-use Urban Industry going forward

Great shop

Amazing jacket Just what I was looking for and the shipping was so fast to California Amazing company Thank you

I love love love my Cotopaxi 35L

Quick dispatch delivery even over the new year period and the guidance on the product to order half a size down was spot on Never had any issues with urban industry

Really good returns policy

I love love love my Cotopaxi 35L Del dia backpack and shipping to Australia only took two business days So grateful

Excellent customer services

Excellent customer services Really helpful people in the office Amy was amazing she returned my call and sorted out my query quickly and efficiently Will definitely use this company again

How online shopping should be

Urban Industry are great to deal with Great products and at a competitive price Good communication from purchase through to quick delivery Can t fault them

Love this store

Love this store Great range variety of sizing and brands Now I m middle aged and trying to stay relevant buying clothes for my son this is my first port of call

Great pair of trousers

Great pair of trousers Like every thing about them Fit comfort colour style etc can t really fault them Especially has I got them at sale price definitely worth the money No issues with site simple order process that s what I like about this company and the many options

Great Shopping Experience

Great store First order had an issue with one item but it was promptly resolved Subsequent orders have been quick and without issue