Usaservicedogs Reviews

#1 Rated Service Dog Registration, Emotional Support Dog Registration | USA Serv...

usaservicedogs.org

3.73

126 reviews

Great Rating

Based on 126 user experiences

Jessica Baker

2 years ago

The only problemI had was getting in

The only problemI had was getting in touch with the therapist He wasn t good with communicating with me I had to remind him of the info I sent and we never spoke over the phone which I prefer USA was great tho I received my registration from them in no time

Corina Rosado

2 years ago

My items were delivered just fine BUT

My items were delivered just fine but the customer service is absolutely horrible It would take a week sometimes more for someone to get back to me There is no direct phone number to speak with someone which I do not like

JLP

2 years ago

My experience was generally good

My experience was generally good except that I paid for expedited shipping but didn t receive the package in the time frame I paid for I have contacted USASD multiple times about this and they just won t respond to my email

C Crews

2 years ago

communication poor

I paid 60 00 for a digital document and a lightweight ID tag I inquired why a service dog tag would come on on a lightweight ball chain vs an S- link to use with her harness but did not receive any response Can not leave a favorable response

Michelle

2 years ago

I wish I had known the training

I wish I had known the training required to become a service dog before I purchased this I see now my dog is more of a support comfort dog which this does not apply to I guess this is my fault for not researching first

Kerri

2 years ago

Will it work

I bought this in hopes that it will work getting my dog to pass as a service dog because I travel often and my dog has learned to alert me with my diabetes and sugar spikes and lows I have not yet tried this because of covid My fear is that he did not go through formal training and testing and will this be an issue This package was expensive and honestly looks kind of hokey with the extremely bright red and cheap looking leash collar

fonze

2 years ago

service dog

received all of my dog stuff but they spelled my last name wrong contacted them an told them they fixed it on my paper work but wanted to charge me more money for there mistake on the card and paper work they all ready sent out as much as i paid for all of this they should fix their mistake and sed me the correct stuff

jenna basaldua

2 years ago

I ordered the service dog kit on

I ordered the service dog kit on 8 16 21 it is now 10 1 21 and i still have not received my order I had no trouble placing the order the website was very easy to navigate my only issue is with receiving said order

Valerie B

2 years ago

Too many mistakes with our order

We initially received our vest with no patches the wrong lead and someone else s ID card and certificate When I called in the service rep said he would have it corrected and quickly sent out to me We then received the correct lead certificate and cards but still no patches Called in again and finally received the patches for the vest It shouldn t be this difficult to receive a correct order Also I received someone else s information which I m sure they wouldn t appreciate and I wonder who received my information which I don t appreciate Eventually our order was correct and the customer service representative was pleasant and apologetic throughout the whole process

G STEELE

2 years ago

Jacket exchange needed vendor not responding

I received my order and it was as described But red jacket is too small for my dog I have tried to contact the vendor by phone twice and have emailed several times about exchanging our extra small jacket for a small but have received NO response from the vendor We would like to expedite a change With provided credentials and leash our dog now easily accesses facilities otherwise barred to pets so this is working Can we work an exchange of the jacket PLEASE G Steele

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Usaservicedogs Reviews

Rated 3.73 out of 5 by 126 Happy Customers

The only problemI had was getting in

My items were delivered just fine BUT

My experience was generally good

communication poor

I wish I had known the training

Will it work

service dog

I ordered the service dog kit on

Too many mistakes with our order

Jacket exchange needed vendor not responding

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