Vaping Reviews

Great service-excellent

Great service Sam kept me informed throughout the delivery process He even let me know I missed the delivery and what time would be best for me Excellent

Great customer service

Great customer service They sent the wrong item but they refunded me immediately Would buy from them again knowing they don t mess around Thanks

I had a concern about how long it was

I had a concern about how long it was taking to ship I emailed the support crew and they got right back to me and let me know that the website was displaying the wrong status and my juice was almost to me Thanks

Bought a new smok device a couple

Bought a new smok device a couple months ago Great service Extremely happy with the product and will deffo be buying products from them again

The site is easy to navigate

The site is easy to navigate They have a large selection of any thing you could need for your vaping experience Checkout was easy and delivery quick

Customer service was helpful and easy to work with

Customer service was very helpful through email and helped me sort out some shipping complications which I caused Products are great and shipping was fast

They care about the customer

I had a problem with shipping and it took longer to get it than I had hoped I reached out to Vaping com and they replied immediately to my situation and even ended up giving me a credit because of the time it was taking to get my product Low and behold the order did eventually come I again reached out to Vaping com and explained that I had finally got my product and let them know they could recharge me for the vape they did NOT recharge me for it due to circumstances While shipping took a while the company of Vaping com was right there to help me out Thank you Vaping com for all your help and more than generous outcome They stand behind their products and strive for a good customer relationship Happy vaper

High quality merchandise Orders arrive within shipping estimates Negative reviews prob didn t read their order details

I was initially concerned about time to receive order however the customer service team was helpful in ensuring the items were being tracked and then promptly followed up once the order was delivered Honestly I went out of my way to leave this review since I saw negative feedback from others about fulfillment timing I myself was initially frustrated but it s not like supply chain issues or evolving legislation is under their control Vaping com is transparent in shipping estimates and most importantly their products are reliable and high quality After I received my order went ahead and placed another knowing it takes time for valid reasons I d rather order ahead from a trusted supplier knowing items are authentic As often the case the people complaining probably didn t read their order details