Vault Reviews

Claim

Covered my car rental

Was in a wreck that was other drivers fault Vault has been easy to work with and just got my reimbursement for rental car I needed

love my Vault company

love my Vault company they have been very communicative with me and I ve never had this in the past with other insurances I love my representatives and everything about it Thank you so much

Ian - great support

Had total loss of car because of Ian flooding No debate claim settled Was a mixup on payment and you took initiative to inform me and correct I liked how phones were answered by humans

The Vault people could not have been nicer or more efficient

The Vault people responded quickly efficiently and courteously They assured me every step of the way that they would work with me to address our flood issues and they did It was a pleasure working with them

Homeowner Claim

We were impressed by the professional and rapid response of our Vault adjuster He handled our claim efficiently and answered all our questions

Matt

Matt our claims adjuster was wonderful throughout the process He was knowledgeable honest and fair and he worked hard to make the process go smoothly and quickly

I just filled this out guess it s in

I just filled this out guess it s in the cloud somewherePreviously I gave you 5 stars I explained how quickly Your people helped me Initially you wanted me to do a computer thing I explained that I m 75 write checks and paper receipts are welcome I m not of the 21th century and I m sure you were thinking Yatta Yatta Yatta Thank you Carolyn ShermanDate of experience Sept 19

Cyber Theft

WE had a very unfortunate incidence of cyber theft Our claims rep Derek Franks was helpful empathetic thorough and understanding this claim was handled quickly and efficiently We are thankful

Our claim was handled perfectly

Our claim was handled perfectly Matt Hughes coordinated with the repair company and made sure everything went smoothly He s a great representative for your company Thanks

Elliott Claim

Outstanding handling of my claim I was driving to florida the day after the hurricane and you called me to touch base well prior to me reporting a claim Great adjuster great handling of my claim Thank you