Reviews
3.8
5-star
57.84%
4-star
8.82%
3-star
8.82%
2-star
4.9%
1-star
19.61%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Carolyn Sherman
N/A
11 months ago
I just filled this out guess it s in
I just filled this out guess it s in the cloud somewherePreviously I gave you 5 stars I explained how quickly Your people helped me Initially you wanted me to do a computer thing I explained that I m 75 write checks and paper receipts are welcome I m not of the 21th century and I m sure you were thinking Yatta Yatta Yatta Thank you Carolyn ShermanDate of experience Sept 19
Kelly N
N/A
11 months ago
Matt
Matt our claims adjuster was wonderful throughout the process He was knowledgeable honest and fair and he worked hard to make the process go smoothly and quickly
Saum Eierman
N/A
11 months ago
Homeowner Claim
We were impressed by the professional and rapid response of our Vault adjuster He handled our claim efficiently and answered all our questions
Hiram Pond LLC
N/A
11 months ago
The Vault people could not have been nicer or more efficient
The Vault people responded quickly efficiently and courteously They assured me every step of the way that they would work with me to address our flood issues and they did It was a pleasure working with them
Peter Janson
N/A
11 months ago
Ian - great support
Had total loss of car because of Ian flooding No debate claim settled Was a mixup on payment and you took initiative to inform me and correct I liked how phones were answered by humans
Terry Brown
N/A
11 months ago
love my Vault company
love my Vault company they have been very communicative with me and I ve never had this in the past with other insurances I love my representatives and everything about it Thank you so much
MX
N/A
11 months ago
Covered my car rental
Was in a wreck that was other drivers fault Vault has been easy to work with and just got my reimbursement for rental car I needed
Chris Wielinski
N/A
11 months ago
Vault is one of the best insurance
Vault is one of the best insurance companies we have worked with Their customer service is top quality and the coverage cannot be rivaled I highly recommend Vault to cover your high value assets
Edward Gueren
N/A
11 months ago
Had a great experience with Vault
Had a great experience with Vault Greg was very helpful guiding thru the claim He was always very responsive to my calls and emails
Jeffrey LeSage
N/A
11 months ago
Incredible experience
Incredible experience Derek Franks is first class in every way Incredibly responsive on top of everything Couldn t ask for more