


Based on authentic user experiences
Danielle
6731 reviews
N/A
11 months ago
Kindness and caring
The whole experience was filled with kindness they looked after my dogs so well The team were very professional and friendly and understanding
Laura Margetts
6731 reviews
N/A
11 months ago
Just what we needed and when we needed them
I am a new and very anxious cat parent My little one has had a rough week after she ran eye-first into a toy on Friday and then got spayed the following Tuesday Vets now we re there for us after her eye injury and when I was concerned about her spay wound They were very reassuring very thorough and clearly care very much for the animals they care for I would have been a mess without them The video consultation is such a brilliant idea for if you re worried about your animal but don t want to stress them out with an unnecessary vet visit It really is comforting to know vets now are there should we need them again Such an excellent service and one I wouldn t want to be without
Rachael Gray
6731 reviews
N/A
11 months ago
Took care of my very sick cat
They took in my very sick cat at midnight and gave him the best care he needed They were clear in what they were doing and why very kind and very supportive when I got upset about the situation
Amanda
6731 reviews
N/A
11 months ago
From my initial call to leaving the
From my initial call to leaving the staff were lovely Hanna the vet was great she explained everything they were doing or going to do from examination to tests and treatment to us and was great with our cat to make it less stressful for her She also gave use help and advice when it came to giving the medication to reduce stress for both us and our cat
JENNIE
6731 reviews
N/A
11 months ago
Efficient organised service
This was our first experience of an out-of-hours dog emergency The call handler Tyler was excellent clear informative calming and the wait time at the practice wasn t very long As well as providing emergency treatment the emergency vet advised on what to ask our usual vet the next day too All in all a very good experience
Sarah
6731 reviews
N/A
11 months ago
Quick appointment and lovely vet
Quick appointment and lovely vet Vet very reassuring and explained the options Obviously not cheap at the weekends but worth every penny to get my beloved cat sorted out
David Rees
6731 reviews
N/A
11 months ago
My dog had been stung by wasps and I
My dog had been stung by wasps and I wanted her checked over It being Sunday I phoned VetsNow for advice which was given and I visited the surgery I w as greeted cordially on arrival and a veterinarian nurse took the dog to examine her after around fifteen minutes she returned with the dog and showed me the stings which had been found As no swelling had occurred it was felt no further treatment was needed and consultation with a vet was unnecessary No fee was required This was most unexpected and a very welcome surprise I shall certainly use vetnow in the future after this very positive experience Thank you
Mr Gary
6731 reviews
N/A
11 months ago
Was on holiday with our dog who started
Was on holiday with our dog who started biting at the base of his tail and made it red raw Rang a local wet who weren t that helpful and couldn t help Rang a second vet who arranged a video call this put our minds at rest who gave us some good advice and arranged an appointment with a vet we decided to cut our holiday short only by a day and see our own vet back at home Would not hesitate to recommend this service very helpful
Amy
6731 reviews
N/A
11 months ago
A Demonstration of Professionalism
The team at Vets Now Wimborne made the difficult but life-saving call to operate on our dog We can t thank the vet and nurses enough for remaining so calm and yet compassionate It was already a really shocking and emotional moment for us but their professionalism put our minds at ease as much as possible
Stephen W Thomas
6731 reviews
N/A
11 months ago
Very caring
We used them as an emergency vet as we were phoning out of hours They were responsive calm and the communication was excellent On arrival she was triaged immediately and our dog saw the vet within 20 mins after bloods etc were taken Our dog needed to stay in overnight The situation deteriorated in the early hours we received a phone call and they arranged a specialist vet to deal with the situation We could not have asked for more from them they were very caring