Vicicollection Reviews

Awesome customer service

Awesome customer service Vanessa helped me out and was quick to respond Vici replaced the items that got lost and damaged in transit So thankful for such great customer service

Fantastic first time buying experience

I accidentally ordered 2 of the same romper and called customer service for assistance There was barely a wait time and not only was she able to cancel my order but she gave me a 20 off promo code for when I reordered my item

I recently had to make a return on an

I recently had to make a return on an item I bought for my daughter for her bd Unfortunately it ran big and was past the return date I called and explained the situation and Emma was wonderful Very helpful and accommodating

The best clothing site ever

The best clothing site ever LOVE LOVE LOVE everything they have If for some reason it does not love me well then an exchange or return is simple The customer service BEYOND AMAZING Jennifer S just helped me and she was nothing less than outstanding as always Thank you VICI team you make life easy

Five Star Service

The customer service I have received at Vici has always been extremely thoughtful responsive and supportive Jennifer S Was my recent customer service team member I worked with and she was extremely quick to resolve my concerns and provide me with a great solution Thank you Jennifer S

Jennifer in customer service was very

Jennifer in customer service was very helpful I sent back a dress to exchange for smaller size and returned a kimono In the same package not sure what happened but they exchanged the dress and Never issued credit for the kimono she got this taken care of for me fairly quickly

I recently ordered off the VICI website

I recently ordered off the VICI website and used a discount code at check out The discount code was applied before check out but when the transaction went through it charged the full amount I sent an email to customer service and there was a solution to the issue very quickly Can t wait to get my order

I accidentally hit the order button and

I accidentally hit the order button and I was charged for 4 items I emailed customer service immediately asking for them to cancel my order bc it had been a mistake They responded very quickly and cancelled it I was impressed with their prompt response Thank you VICI