Videohive Reviews

video hive is a scam company dont buy any clips from them they will take your money and not give you your clips

A monument and fraudsters CompanyThey closed my account and stole more money from me 120 Acount Jlaibkh

Big scamI purchased and downloaded a product from them that does not workNo customer care and all the emails addresses voidSame thing about Envato market same scam they just cash the money then tell you to contact the author but there is no contact number or mailI lost my moneyBe smarter do not lose yours

Our company purchased some graphic elements then we were instantly locked out of our brand new account This means we never received the products we purchased Nearly a dozen emails were sent over a three week period They stopped responding after the very first email It s been 30 days without any resolution or attempt to get us the items we paid for We are now forced to dispute the charge with our credit card company Do not purchase anything from this company or ThemeForest GraphicRiver VideoHive AudioJungle CodeCanyon PhotoDune or 3dOcean They are all serviced by the same people Envato Their customer service is non-existent UPDATE Over a month later after continued efforts to contact them and after posting this negative review they did allegedly open up our account I didn t even bother checking because the assets we purchased were worthless to us by the time we had access to them six weeks after purchase Still a one star experience still will never use them again

I have purchased a lower third pack But I cannot install it or even open it on my pc I tried to get help but there is nobody to chat with I hate having to deal with computers when I have an issue I wanted to purchase the software in a hurry for a project I needed to have ready the next day I don t want to pay for nothing I m sorry