


Based on authentic user experiences
RE Billion
6730 reviews
N/A
1 year ago
Beware True Cost of Vimeo s Free Membership
Vigorously discouraging others from Vimeo free trial membership Only giving Vimeo one star bc I have to Have filed two trouble tickets and no responses to date Even my bank can t get my money back from 02 18 23 complaint Vimeo charged me 114 for free trial 02 15 23 - two days before email said they would I had cancelled automatic renewal that same day which was supposed to cancel my free trial membership Fake free trial membership cost me 50 in overdraft fees too And Vimeo doesn t respond to trouble tickets filed re this issue
Alexi
6730 reviews
N/A
1 year ago
Utter untrustworthy Spineless
Awful spineless money taking shushy company Utterly SPINELESS greedy losers Shutting down VOR for no REASON VIMEO is an Awful company should be ashamed They won t get one over on innocent people like that Never again do not use this awful deceitful platform Good riddance
James Harrison
6730 reviews
N/A
1 year ago
Vimeo where great videos go to die
Vimeo is a great example of what happens when geeks not creators get their hands on code The site has year on year become clunkyillogicalbadly laid outconfusingchildishfrustratingunusableI could go on YouTube by comparison while by no means perfect is a far better experience for creators and viewers alike It feels like someone at YouTube has taken its UI design seriously At Vimeo it just feels like they ve taken your money I m transitioning to Frame io for my professional use of video streaming mainly for review purposes because it feels more coherent and grown up For my public facing videos YouTube will do it for me
TSB
6730 reviews
N/A
1 year ago
Untrustworthy
Vimeo took down the documentary Anecdotal that interviewed people with vaxx injuries without any explanation right when I went to watch it They also kept the pre-paid yearly advanced the filmmaker paid Very shady So I guess they are either owned by the govt or paid off my big pharma
Philip Hodges
6730 reviews
N/A
1 year ago
Do not use Vimeo
Do not use Vimeo - the product and service is a disaster I signed up yesterday to do a very simple promo video After raising five support issues I gave up after one day Worse still if you cancel your subscription annual it only cancels the renewal I am having to request and refund and I haven t been able to actually cancel the current subscription The support service can take a day to respond The video creator is rubbish I ve achieved more with my presentation app Canva where the support is brilliant
Alastair Mckenzie
6730 reviews
N/A
1 year ago
Just a fever dream of an app
They make changes to the GUI more often then you want so actually knowing where a functionality is could change next month I have been using and paying for the platform for almost a decade and these recent improvements just make me think there is a very obvious opening for someone to do better in this space
David Jones
6730 reviews
N/A
1 year ago
Cant upload video or watch ba-sh videos
Cant upload video or watch ba-sh videos on this site
Margery W Mundivaganti
6730 reviews
N/A
1 year ago
Exploiting and extorting customers
I am giving a one star rating because I finally see Vimeo s true colors The way they are treating me has erased the four other stars I had a business that justified me having a Pro plan This year I no longer have that business and to top it off I am very ill I went to their website to shop lower priced plans What a surprise I cannot access plans lower than the one I have I can only see upgrades They have set the system to hide lower plans from those with higher plans who sign in By going to third party sites I was able to see the other choices I contacted customer support and said I wanted the least expensive plan Guess what Their reply was to take my plan down barely a notch 100 obfuscation I guess they assume customers won t be able to compare prices to realize they are getting cheated What s more support said to downgrade I need to set my account for auto-renewal and provide a credit card What a racket Vimeo provides excellent services if you have need of active video editing sharing and storage BUT it is crafted to make downgrading plans very very difficult I hate to cancel but I may just need toif I want to escape being charged for services I don t need and cannot afford
James
6730 reviews
N/A
1 year ago
Don t ever let Vimeo get your credit card information
I ve spent two 15-minute sessions trying to cancel my subscription delete my account or disable auto-renew with no success Vimeo s FAQs claim to lead you to the correct account settings and so on but all you get is an Upgrade screen It s clear that Vimeo has designed the system to keep you locked in forever And so what other slime ball practices does this company use
Kirsten Schlyder
6730 reviews
N/A
1 year ago
Vimeo keeping my money illegally
Vimeo billed me twice for my monthly subscription back in August They still 2 months later have not refunded it to me despite 2 months of requests They should have immediately refunded once they realised instead I have had to deal with incompetence on a daily basis What a waste of time