Voremy Reviews

This place is a scam

This place is a scam I got charged 87 for THREE brushes when it was supposed to be buy one get one free I contacted them immediately and was asked if I would like a SHIPPING ONLY refund I refused and then they said it had already been shipped DONT WASTE YOUR TIME OR MONEY BEWARE AS I DIDNT EVEN CLICK THE COMPLETE BUTTON AND THEY GOT MY MONEY

This company is a total scam

This company is a total scam I ordered 2-1 on the hairbrushes and waited weeks for them to come When they were supposedly delivered I was on holiday 200miles away The courier they had was the old Hermes now Evri who did not deliver the item to my address When I got home I searched high and low for my parcel which wasn t at my home I also have a Ring doorbell and I had nothing delivered to my house For 4wks I kept being sent round in circles by these poor customer service at Voremy saying we contact the courier for them days later to say my tracking No is such and such This went on for weeks so I went through my PayPal sent them loads of evidence I had to prove my parcel wasn t delivered to my address and guess what PayPal scammed me too because Voremy can say that Evri sent them a message to say the item was delivered I feel like I ve been scammed twice so I ve shut my PayPal down too as there is no buyer protection by them anymore in the uk If I could give them zero stars then I would have

Zero customer service The product arrived damaged can t get any response

The product arrived damaged with flattened bristles due to poor handling in transit I contacted customer support but have received no response after over a week despite multiple attempts They claim to respond within 24hrs but that is not my experience I think they stall to prevent returns which is a dishonest way to do business The green shipping is also dishonest the plastic is non recyclable by accessible means and doesn t protect the product during transit The same can be said for the materials used So this company uses green washing I wouldn t buy from them but instead if interested but a much cheaper similar brush from Amazon at the very least you ll get Amazon s great customer service if things go wrong

Terrible experience

Terrible experience It took 6 weeks to get the product and I only recieved 1 instead of 2 It was cheap crap from china the bristles were falling out already and I had to call my bank to get a refund I found another company selling a similiar brush at hairstreaq com and they shipped it to me in 5 days it came from the US if anyone reading this is still looking for a detangler

HORRENDOUS COMPANY AWFUL PRODUCT

HORRENDOUS COMPANY The only good thing is the website Terrible quality shipped from China I cancelled within a couple of hours and was told I d be refunded - 6 weeks later the brushes arrived they are cheap and nasty Customer services don t respond unless you keep chasing Told I have to return to China at my own expense as they d already shipped before I cancelled - which isn t true as the tracking details show they were shipped 5 days later 2 months later I m still trying to get my money back Better quality cheaper and faster delivery options from Amazon AVOID

I wish I had seen these reviews before

I wish I had seen these reviews before I ordered I was supposed to get 2 for 1 Took awhile received 1 brush Customer service responded but still has not sent a 2nd brush They were looking into it Meanwhile brush is terrible Had a similar one from Hairstreaq which was a much better brush but equally bad customer service They were supposed to send 2 free brushes with a review and they never sent and did not reply to multiple inquiries

Cheap rubbish

Cheap rubbish Could ve bought cheaper on Amazon Terrible customer service So much for 100 satisfaction and refund That s impossible Save your money Buy from somewhere else

Sent wrong item damaged told me to pay for return shipping

I ordered their 2-pack of vented blow-dry hairbrushes The ones I received are not the same as shown there is no hole in the handle to hang it in the shower e g and the head is a different shape and size Additionally it was poorly packaged and the bristles were bent in transit I contacted Voremy s customer service and they were very rude and unhelpful saying that I should shoulder the burden of the return shipping fee Why You sent me an item other than what is pictured AND it s damaged I can understand paying return shipping if you change your mind but this is false advertising and poor service Obviously not a company that cares about their rep or their customers STAY FAR AWAY