The overwhelming majority of customer reviews for VSG are extremely negative, with 20 out of 29 reviews giving a 1-star rating. Customers frequently accuse the company of running deceptive prize schemes, sending letters that mimic official documents like pension statements to trick recipients. Many report being contacted after participating in supposed giveaways, only to be pressured into buying subscriptions or paying for trips. Several reviewers describe receiving fake winning notifications for cruises, e-bikes, or cash, with the real intention of collecting personal data or selling products. The negative feedback highlights aggressive telephone sales targeting elderly people, with misleading calls about non-existent prizes. A handful of positive reviews, mostly 5-star, praise VSG's professional marketing agency services, including email marketing campaigns and bus tour prizes that were honored without pressure. These positive reviews come from business clients who appreciated competent consulting and successful lead generation. However, the positive experiences are vastly outnumbered by allegations of fraud, with one reviewer citing a Hamburg court ruling against the company. Overall customer satisfaction is very low due to widespread distrust of the company's prize promotions and sales tactics. The delivery of promised prizes is often questionable, and the returns or complaint process is not addressed in the reviews but appears irrelevant given the scam allegations.
Last updated 1 month ago