Waggy Reviews

I have only used the travel letter and so far my dog and I have been approved to fly on Southwest and Delta For Southwest I arrived at the check-in counter in ATL the lady read my letter approved me AND gave me pre-boarding first time getting that Next time I flew out of Houston still on Southwest they were a little more by the books but we got approved no pre-boarding This time I am flying out on Delta I submitted the required forms and the letter they approved me within minutes Update I had no problems with the letter when I arrived to the check in counter for Delta My dog and I flew with no problems I am very pleased with being able to use my letter I was worried about all the negative reviews but I took a chance I would give them 5 stars but it is really hard to get in contact with someone especially if it is an emergency I needed to revise something in the letter I sent an email out and they sent me a revised letter 4 days later So if you have to change something immediately good luck

It was quick and painless I answered a bunch of questions and 24 hours later I had my letter for both landlord and the airlines I think I paid 100 Definitely recommend Super easy and I am very satisfied I dropped the 1 star only because website is so awful

I went through there online questions and then realized the psychologist was already seeing was qualified to write me an ESA certification letter However I continually had problems with hotels or other entities realizing that the letter was all that was REQUIRED by laws governing an ESA animal So I went searching for the equipment and fancy certificate most people associated with a legitimate ESA animal Ifound waggy com and their packages were by far the cheapest I d found that actually portrayed what people associated a legitimate ESA animal The all the items I purchased were well made and held up brilliantly through all our travels The only thing I d mention that was a draw back was trying to get one package for my cat and another for my dog It took some back and forth by email with the customer service center bit eventually we did get what we needed for both animal I ve seen other more expensive sites try to claim waggy is a scam site however I purchased what I needed to include US animal registration numbers Ive been able to verify

I have a sweet 5 month old Scottish Fold cat I looked up different companies that could help me with designating my furbaby as an ESA I decided to go with Waggy and purchased both the housing and airline package I had to complete a long questionnaire after the purchase After I made the payment I decided to look at the online reviews for Waggy and was worried because I came across several websites including trustpilot com where people posted negative reviews I figured oh well I used my AMEX so if there is a valid issue I should be OK with submitting a dispute Within two hours of submitting the questionnaire I received a notification that my ESA letters were ready I chose Delta as the airline and was provided with the completed Delta ESA form including an actual letter I also received the housing letter The PDF attachments for the letters came with additional pages that were informational such as the legal rights that you have when it comes to housing and traveling with an ESA pet Yes the additional pages contains a highlighted statement that says do not contact the practitioner directly and to contact Waggy if you need to request any changes or need a custom letter made This makes sense because Waggy is the company that I went through for the service It also states that the landlord and the airline cannot contact them to request your medical records Which is legally correct It was just common sense that I should only provide the actual letter to either the airline or the landlord and not provide the additional pages that were meant to be informational It seems like most people on here printed all four pages or maybe just forwarded the PDF documents to whomever it is that they needed to provide the letter to That is probably what caused the confusion or the misunderstanding Prior to purchasing the service with Waggy I was already scheduled to move in to a new apartment The landlord informed me that they charge an additional 500 pet deposit In addition to a 35 monthly pet fee I informed the landlord that I will be bringing my cat with me that is an ESA pet The agent advised me that they just need a letter stating that my furbaby is an ESA pet I provided them with the letter that Waggy provided me with Again I only printed out the actual letter and left out the accompanying pages THE LANDLORD ACCEPTED THE LETTER AND WAIVED THE ADDITIONAL PET DEPOSIT AND WAIVED THE ADDITIONAL MONTHLY PET FEE I felt compelled to write this review so that people aren t misinformed by the negative reviews This is a real review and as you can see I have reviewed other companies on here as well My next step would be to use the airline letter for an upcoming trip in the next two weeks I will provide another review based on my experience with using the ESA letter with the airlines in the next two weeks

Waggy is by far legit and they actual care of your condition A licensed doctor verified my need for a ESA Thank you all at waggy

I had the pleasure of speaking and working with Tamara from Waggy Pet because I was in need of documents for travel and housing for my baby Neeko my pet I was gonna be transporting him from ATL to NJ to my brother and I had made a mess of things Tamara called me and outside of her pleasant tone her attention to my problem and just the smile I could hear from her voice she was able to fully comprehend what it was that I needed and has attempted to do even before I explained it to her She then let me know exactly what it was she could so to resolve the mess I d made I am so happy that I was able to have Tamara as the representative that would be assisting me and if there were more representatives that provided the service that Tamara did I believe everyone would be walking around smiling as I am right now I am completely satisfied with her resolution and would definitely recommend Waggy Pet to anyone in need of documents for their babies as I was Tamara you rock and have left a smile on my face I ll be wearing for awhile Thanks a bunch you made my week and I hope you have a great one as well

I m not sure why this company has so many bad reviews I got a great letter the actual Delta form came pre-filled and I flew yesterday with my dog with zero issues so I felt compelled to share this And yes this is a REAL review

Well since there s been debate over whether this is a legitimate company or not let me say that I am a real live customer- a normal person with a small dog that I need to travel with I turned to Waggy for a letter to use to fly with back in May 2018 I have since had them do three separate airline forms for me and they ve called me back when I needed wording changed in one of the letters So Waggy is not a scam I m not sure where all the negative reviews are coming from

I believed that Waggy was a reputable company and they delivered what they promised an ESA letter from an accredited therapist I do have real conditions and previously diagnosed with ADA disabilities I was not just trying to get an ESA letter to avoid paying fees I got an ESA letter to confirm the validity of my dog and how much he means to me and helps me with my conditions and Waggy gave me an incredibly fast turnaround and prompt service without overcharging me and also tied me in with a therapist in the area Thank you Waggy

Tamara was outstanding in assisting me with an error I made in ordering ESA letters today for my two pets She was so patient helpful explained everything and my second letter was ready by the time we ended the call All customer service calls should be handled so pleasantly I have to say that the process online for the first letter was very easy and I received it within two hours printed everything out and had absolutely no issues I ve already referred my neighbor to this site business and would use them again next year for my renewal Their customer service is EXCELLENT Very satisfied