Walmart Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences
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T

Item charged and not shipped

I purchased a Lego at Walmart online on January 12 and it hasn t been shipped yet 14 days later I contacted Walmart twice and they tell me they are checking what happened but I get no feedback Last time I asked to cancel it but they tell me it can t be cancelled because the label for shipping has been created I paid for the item they don t send it and I can t cancel the order They give me no estimate date for shipping neither they tell me when this problem will be solved They expect me to sit and wait for it to maybe be shipped one day
D

I swear 1 star is too much for this

I swear 1 star is too much for this company They substitute items even though you checked absolutely no substitute I got 3 items sold for 6 instead I only got one I called customer service the the person was rude all because I wanted what I paid for I wouldn t be doing online groceries shopping with them anymore not worth the hassle Absolutely disgusted about their attitude Never ever again
T

I had a pick up for online purchase

I had a pick up for online purchase after spending 2 hrs The employees at the online pick up spot are so ill mannered without any customer service training The HR employing them should be fired too Because if they had done due diligence they won t employ rude and unprofessional associates gradually destroying the Walmart brand I do pick ups at presidents Zeers too This has been a constant thing
L

it s the third time I am stolen in this

it s the third time in one year at this place Walmart montreal nord that I am stolenI am pretty sure they have surveillance cameras and they have a lot of people that should report these thiefs but they don t care about our safety
N

Made an online purchase because I was

Made an online purchase because I was assured that the item would arrive March 3 As soon as my payment was processed I got an email saying it was going to be delayed to March 6 March 6 at 430pm I look up the tracking and it shows that it hasn t even been shipped I called customer service and they assured me it would arrive by end of day Nothing showed up The next day nothing showed up March 8 comes no email telling me of further delays App says it hasn t shipped I contact customer support and they tell me it will arrive today even though there own app shows it hasn t shipped Then they said it wasn t even their fault it was the fault of a third party I explained that I wasn t doing business with their supplier I was doing business with Walmart and that they made a number of false claims during the process They just sort of shrugged their shoulders and said What do you want us to to about it in the tone that means we are not going to do anything about it Then I was put on hold only to be left there until I gave up Unfortunately I cannot give less than one star
I

This was a toy I ordered for a child bitzee

This was a toy I ordered for a child that has high anxiety The package came in Damage from online also a used toy that wasn t even package right just at the bottom of box I paid 47 and contacted them 3 times nothing was done I am very disappointed in their service Will never shop wal mart online again poor very poor service Wish i could put pictures to show the product I received a child that was so exited What a disappointment i paid full price and received a used item they make money on family that just surviving
M

Anyone ordering groceries to Walmart s

Anyone ordering groceries to Walmart s delivery service should be aware that when the order is placed Walmart will remove the amount of your groceries from your bank account Then a week after they will remove the same amount again Then 7 to 10 days later they ll refund you that exact same amount When you question why they do this they re only answer is it s our policy but for people who live paycheck to paycheck which pretty much includes all the middle class this puts a heavy strain on your finances The service itself provided by Door Dash naturally is only fair to poor service Lots of times groceries are missing others are damaged This means spending time on the phone again with Walmart trying to get a refund for food that s not edible or food that went missing between the store and your home
H

Deserves zero star

Deserves zero star Worst customer service ever they don t return if you trying to return from different location Walmart will insist you to go to same location n return there Sucks Walmart used to be good but not anymore No manners or etiquette they were all talking same language They think they are still in their own country LOL
H

Walmart online is a scam

I ordered some air fryer racks online Of course Walmart being the new Aliexpress they ship them directly from China Ok so I ll wait the 2 weeks to receive them 2 weeks comes and goes still haven t received the items I contact them and then receive a reply here s your refund I don t want a refund I want the items they just wasted 2 weeks of my time and I still don t have the items Why is Walmart billing my credit card for items they have not shipped or even have in stock This is in direct violation of credit card policies They can not bill you until the item is shipped Why are they billing when they don t even have the item in stock Walmart online is a scam
M

The site and online chat is ABYSMAL

The site and online chat is ABYSMAL The site does not let me leave a review for a product I legitimately purchased the chat was not helpful AT ALL in helping as the person robot kept telling me to click on the product in my confirmation email or click the button to leave a review and sent me a link to the product page even though I clearly said numerous times that NOWHERE on either the product page or my confirmation email is a button to click to leave one The online chat is a complete waste of time 30 mins to receive absolutely no help whatsoever by inept people who know nothing about their employer s policies or its website

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