Walmart Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences
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Horrible customer service

I was shopping at Abbotsford BC store A full shelf of paper towels were there and the red tag said 2 97 I grabbed 2 when I paid it said 10 97 The manager looked and said the red tag has a different description on it I explained the writing is so small I cant read it and why would you have a full shelf with the tag showing that she would not honor this This store has horrible customer service What ever happend to the customer is always right We are the one s who bring you business i left my 400 dollars of groceries and left will not be back You need to retrain these people
D

Lesser quality for more money

I placed an order this morning for Scotty s three ply facial tissue The order went in at about 10 o clock this morning I requested delivery between six and 7 PM At 5 22 I got a text saying my order had been modified because the Scotty s three ply tissue was not available What I received was Scotty s two ply tissue at the same price as I had expected to pay for the three ply tissue However when I went online to check the price I found the three ply tissue not only available but on sale for five dollars less than they had charged me for the two ply They refused to rebate the five dollars to me This is not the first time I have received an unacceptable substitute for something I ordered Clearly they don t care very much whether I m satisfied or not For the record I m not
L

The Worst Customer Support

I am not sure why Walmart even bothers having online and phone customer support The staff for their phone and chat support are the most incompetent people When I called to ask why my order totals didn t match my bank statement they right away told me to contact my bank and open a dispute without even looking into anything Another time I called because I forgot to state that I didn t want any substitutions in my order I ended up being on hold for almost 45 minutes only to be told that they couldn t get in touch with the courier They told me that if I get substitutions I should call back and I ll be refunded for them Like what Every time I order fruits and vegetables they re always rotten My point is don t waste your time calling their support You ll get further talking to the wall Also don t order produce because there s a 99 9 chance it s going to be rotten
R

Order candeled for no reason and Horrible customer service

Horrible customer service We placed an order for a granddaughter birthday present to be delivered four days hence The order was acceptedTwo hours later we got notice the order was cancelled no reason givenWe called customer service and after the usual challenges of press 1 for and holds we spoke to a human The human was useless They didn t know what the cause of the cancellation was and could not restore our order but offered to have someone call us back within 72 hours We abandoned the order and took our business to a more competent and customer friendly company
P

Such a bad start of the day

Such a bad start of the day Bad Sunday I placed an order at Walmart and experienced worst thing I ever had before They sent me email that water is out of stock and which the main item I ordered online to have Dry day In the morning upon delivery the delivery guy called me what is buzz number and I gave him He called me again and I assured him to come to the lobby myself and open the door for him I went to lobby and found that African guy with Toyota corolla left my staffs in the floor and denied to bring the staffs to my door He told me he can not do that He is running time etc etc I carried all those bags myself to upper floor Such a bad experience I cannot believe that it was Walmart delivery Shame I will write this event even towards head office and senior management team soon Never order again with them Promise
R

Notice of delivery sent in error

Notice of delivery sent in error Called Walmart inaudible agent line kept breaking up told me it was NOT delivered and won t be for weeks I won t be shopping here again
D

It was a complete nightmare dealing

It was a complete nightmare dealing with them I ordered electronics and I was promised order would be delivered on 3 different dates Item never showed up When I said I wanted to cancel the order it suddenly showed up Item was not suitable so I returned it After they demanded all paperwork and return postage receipts I was still given excuse after excuse that refund was being processed I had to repeatedly call them more excuses and it took about 3 months to finally get my refund I will never order from Walmart again
A

I tried to change my phone number

I tried to change my phone number because I m getting error messages when I use self-serve so I called customer service and they couldn t do it because the system was down then they advised me to make a screenshot and send it to Technical Support and this support is so stupid it s unbelievable so at the end I gave up I just leave the wrong phone number in there
M

Walmart Pigs of America

Walmart is the biggest American corporate piece of crap store to ever exist And thanks to the greedy captialist thinking they have they ve polluted the world with their disease like COVID by expanding into many other countries One they killed local family owned businesses Two they are the American HQ store to sell Made in China products Three you can t even price match with them with the app because they hate competition And four one of the richest companies in the world and yet they offer most of their own employees part time jobs with no benefitsSave Better Live Better my A
A

tons of Red Flags

3 things 1 The international call center in India asked me for very personal information to confirm it was me and I had never given this information to begin I paid with Paypal 2 The seller didn t respond when I opened a case for not receiving what I ordered I was told to wait 48 hours 3 The delivery company sent the product all the way from China to Canada and then back they couldn t understand that it was to be picked up at a pickup point

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