Warm-glass Reviews

Poor customer service

Such a shame as Warm Glass were always really good When you are buying I suppose they are when your not happy with something clearly not I am still waiting for the Customer Service Manager to respond to my email

This is an excellent company

This is an excellent company They have an amazing range of glass and accessory products The staff are extremely helpful and knowledgeable Highly recommended to all glass fusers

Brilliant reliable service

I ve been dealing with Warm Glass for over 5 years now Never had a problem only ever had one thing I d ordered go out of stock and they rang to ask if I d like to delay the entire order until it was restocked or have it delivered in a couple of packages The sheet glass is always well packaged and delivery times are great too Top notch service

Great service

Although the glass did not arrive on the day paid for Warm Glass rectified this with no difficulty The glass came to me well packaged and was really beautiful Some of the economy packs I ordered seemed to be very good value indeed They seem to deserve their good reputation and I will be making them my go to supplier

Fulsome praise

Can not praise this company enough I live in Ireland Its hard to access this craft material All deliveried are correct prompt and eco-friendly in so far as possible I haven t ordered since Brexit but I have received emails updating me with info relating to this matter

I bought colours for earth sampler kit

I bought colours for earth sampler kit and it arrived exactly when the said it would and was packaged very securely i will buy from them again

ABSOLUTELY BRILLIANT

From your 1st order to your 1st crack - you will receive only the best They also run master classes to help you but they have brilliant technical support at hand as well Chloe has been helping me I honestly can t believe the brilliant level of service Thank youI forgot to say - Warm Glass also gives me a discount- initially 5 now 10 This is excellent especially giving increased cost of mortgages With warm glass the more u buy the less u pay I have to repeat - I ve had maybe 10 interactions with Warm Glass since May Each everyone has been excellent Their product range is also extensive I ve been able to extend my knowledge just through browsing their site trying new things like glassline paper pen

Novice glass fuser

I m new to glass fusing and found this company on the net Thank goodness I did because with the tutorials on popular media and on the Warm Glass website I managed to understand a little more about what I was trying to do and the theory behind the process Warm Glass have processed my orders with 3fficiency and speed and all orders to date have been received between 24 and 48 hrs I thoroughly recommend this company and will continue to order from them alone

Excellent service

After ordering for delivery for several years last week I clicked and collected A minor problem was quickly rectified by the lovely Diane - a credit indeed to the business All staff friendly attentive and helpful in person as well as by email and phone Quality products competitively priced