Wawwaclothing Reviews

Don t even bother

Ordered the Kartis messenger bag - literally didn t have my order confirmed for 9 days so had zero tracking details or whereabouts of the product Bag was for a birthday and it didn t arrive in team emailed the customer service team and got zero reply I also messaged on instagram and they did absolutely nothing to help and didn t even bother relying after asking what was your order number after I had already supplied it to them Useless non existent customer service and don t remotely stick to delivery times as I paid for 2-3 working days and got the bag 2 weeks later Absolute joke - products look nice but not worth it don t order from here

Disappointing products that don t last

Brought a bag from this company a few months ago and already the bag looks super worn has absolutely zero water resistance and the material is very marked and washed out When I got in touch with the company to question this an Expensive product which they claim is quality so my thinking is that this should therefore give a little more longevity to a product than a few months they told me this material appearance is to be expected and adds character despite this not being made clear anywhere on the website I would never have purchased this product if I had known how quickly it would look terrible and be so ineffective Found the customer service experience profoundly poor Really disappointing experience for an expensive product probably not worth it

Looks like I ll add to the 1 club

Looks like I ll add to the 1 star but wish I could give less club - purchased a pair of cargos followed the washing instructions 30degrees then hung to dry and they had shrunk It s taken over 2 months pointless emails all the pictures and angles they could ever dream of Despite the measurements clearly showing signs of shrinkage they have decided to do nothing Basically calling me a liar Never been so insulted or angry at a company Stay away from this amateur outfit Shocking from beginning to end Waste of my time and money Perhaps you wonderful people at WAWWA should take time to read and act upon your reviews Clearly doesn t seem you do Amateurs Update They then block you on all socials for telling the truth Bless them I m not letting this go Trading Standards and Consumer Affairs have been notified

Avoid

I ve ordered a very expensive bag paid 6 quid for postage and they haven t even bothered to tell me when it will arrive I wanted to support a small business this Christmas but the bag was ordered over a week ago and I ve heard nothing from them I doubt it will arrive before Christmas and its gift - so thanks for that

Still waiting on an order from 2 months

Still waiting on an order from 2 months ago Initially emailed back saying that they were busy and it would be shipped soon but now they have stopped replying and are still holding my money Poor customer service think twice about ordering from here

AVOID this company

Didn t want to bad mouth a company which seems to be independent with admirable sustainability goals However do not use Wawwa The customer service is appalling it took them over 3 weeks to dispatch my item when they claim it should take a day on their website Overall delivery took 3 5 weeks when they claim it s 2-3 days on their website They also do not reply to emails After such a long wait the standard of clothing I received was sub-par I have since been charged a refund fee paid postage and packaging fees - but not been refunded when they received my return 17 days ago Awful service rubbish clothes Honestly wondering if this lot are just scammers at this point AVOID

BAD BRAND STAY AWAY - NO CONTACT

I have tried to contact this brand on several occasions and have heard nothing back It ordered with them nearly two weeks ago and they have yet to dispatch my order Do not order from this brand as there is no communication at all

DO NOT ORDER FROM WAWWA CLOTHING

DO NOT ORDER FROM WAWWA CLOTHING I order items that were on stock but I didn t receive a confirmation or track trace After asking on email they said very unfriendly the order is packed up and ready to go and I will shortly getting a delivery confirmation never received this I tried to communicate with them on email social media but nobody is still not answering I never did this putting a review but this is just bad and I just want to warn I hope they change in the future their communication and service

ABOUT TO GO UNDER SO TAKING YOUR MONEY AND SENDING OUT SUB STANDARD GOODS OR MAYBE JUST UNBELIEVABLY POOR STANDARDS OF CUSTOMER CARE YOU DECIDE

I placed an order on the 02 02 2204 Returned it in on the 03 04 2024 as it arrived damaged Not the best started but the order arrived in 24hrs so surely sending a replacement shouldn t be that hard Well Signed for and acknowledged on the 06 02 2024 Silence Several emails and messages on FB and INSTA Zero response Then on the 13th an email advising my return will update in two working days Hallelujah the silence Several emails and messages on FB and INSTA Zero response Now Day 16 and nothing and still 60 out of pocket I will now be posting here and contacting them daily until something happpens Absolute shambles And this could ve been avoided if they had sent a product that worked