Wellingtonwise Reviews

Untrustworthy Unreliable agent according to our experience We put our offer on the property and it was excepted by the owner Then the agent requested all documents Once everything was provided one day between offer we were told that the property had been sold to someone else even though we offered to increase the price The agent reneged on the agreement Sarah Kerr appears to have a racist unprofessional attitude not wanting to explain and the Manager cut the telephone call too Such a wast of time and not appropriate among good people

I like to feedback on my recent experience with WelllingtonWise Despite my numerous attempts to contact your agency via both email and phone regarding a property I was almost certain to rent I have not received a satisfactory response I explained my situation as a hospital employee struggling to get time off work and expressed my willingness to rent the property even without a viewing I understand that viewing is mandatory hence I diligently followed up with your team Unfortunately the only guidance I received was to submit an online inquiry and await a reply After several days of persistent follow-up without a meaningful response I decided to explore other options and came across another property from a different agent which was in an even more preferred location When I contacted the new agent they promptly returned my call the same day and arranged a viewing despite being inundated with inquiries for the popular property I was fortunate to be the first to view it and immediately placed a secure deposit In contrast my experience with WelllingtonWise has been deeply unsatisfactory Additionally I have a good annual salary and savings sufficient to cover 12 months rent upfront demonstrating my serious and capable intent as a renter I can effortlessly afford to rent at 950 per month without any issue whatsoever Despite daily phone calls and separate follow-up emails I was amused to receive a nonchalant reply from Holy Goat about an extreme volume of inquiries and no longer available for viewing I just want to highlight the poor service quality I have come across with WelllingtonWise compared to other agencies It is concerning that WelllingtonWise seems content to engage multiple potential viewers rather than efficiently addressing the needs of a ready and capable tenant I hope this feedback serves as a constructive insight into areas where the service can improve

Terrible agency Twice in a row that we requested to view the place within half a day but no reply Later tried to reach out again only got told that the place was already fully booked for viewing someone wished to buy the place Terrible service Everytime called to enquire but refused to give information got told email only then after a few days tried to call again and they said the place was already gone

Selling a property as agent it does not require a specific formal qualification too often not having any knowledge at all in the Estate market UnfortunatelyToo often any making decision the agent is taking is not based with full knowledge and experience so you as client hoping a full common sense is taking over no absolutely this is not what happened to me with the agent Michael DenstonOn 21st August 2025 Michael D called me it was not relevant the motive Michael Denston acted but what it was relevant to me the unprofessional way he acted towards me as client in selling my property Michael Denston took the initiative to act without an effective communication and consultation with me first and no after he already decided This working level is showing me the poor standard and ethical behavior with the main fact that this agent is no able to come with the professional basic standard for a simple issue if arise to be resolved for the better and not let me to decide to find another agent hoping with the new agent is having a more logical common senseThe wrong making decision from the agent it was based to put me the last priority of his making decision and avoiding himself problems and for this fact my trust towards to this man it is no longer present Michael Denston is the Valuer in the company for what I can see does not value his customers with the priority needed for the better business relation Michael Denston three times said that I felt to acted to not upset anybody but clearly his boy scout attitude lacking the level of professionalism let me upset again not for the motive but for his washing hands way and no consideration to deal with the client Being fair it is not the first time I had some concern with Wellington Wise when I made enquiries for a selling property from Wellington Wise where no one answered The question arises as concern and I wrote to the team leader if no answers received from the team how do I expect to sell my property if any possible buyer it can be the same my position Riz