Wellsaidlabs Reviews

This is so bad

This is so bad It tells you that you get 4 avatars when you purchase the maker package 49 Ava Wade Alana and Tristan this not really clear you have to read the fine print the rest of the avatars are locked There is 0 refund policy basically i just throw away 49 bucks Don t do the same mistake as i made

WellSaidLabs is awful

I paid for WellSaid thinking I could choose my 4 voices Nope And two of them are not good Two hours in I asked for a refund because it was unusable at that point and was told to bleep off Then I found Synthesys and couldn t be happier Cheaper plus dozens of voices Better voices And a 3-day money-back guarantee Hands down the best deal I ve found

Terrible Customer Service Experience

I have been working with Wellsaid Labs for years They decided to implement a security feature that only allows you to log in once a day and only from one IP address I travel extensively so I could log in with 5 or 6 different IP addresses in one day I have been working with Wellsaid for over a month now to get this issue resolved I was told they would not block my account for the month of May while they looked at their process I have been blocked 5 times this month so far When I request a reset it takes 24 hours for a response The sales rep only replies to you once a day So if I send an email today I will hear back from her tomorrow If I respond to that it will be the next day before I hear back Terrible customer service There are better products out there that are much cheaper

Totally Bad Fraud Website

Very bad website First the prices are too high and the AI avatars are completely third class Didn t pronounce many words like A I Q W H Y etc When I contacted to his customer support they say that their AI avatar are trained by Real humans Now tell me Which human Pronounce wrong these simple words And many of their voice avatars are leave a bad sound of breath in audio

Fraud company

I ve bought their most expensive 200 package and my account got deleted and banned the next day when I used the word pussy willow in one of my voiceovers which is a slang for a type of tree bush They refused to reply to my emails or provide any customers support and kept the money I paid for subscription Don t use these guys because they re a fraud

Poor customer service Useless service for audiobook creation

1 ACX audible for example doesn t support AI narration Google pay seem to have their own AI narration Basically avoid if your use case is creating audiobook and publishing on major platforms2 Not a great quality AI narration3 Poor customer service4 Pretty expensive5 No refunds Too much risk little or no reward

Disappointing Experience with WellSaid Labs Support

I m not happy with the customer support at WellSaid Labs I m on a 99 monthly plan and every weekend they blocked my account making me wait two days to find out what happened After that they cleared my account but kept pushing me to upgrade to a 199 plan which I didn t want The support team was not friendly They spoke to me as if they were doing me a favor for my 99 subscription being rude and too confident In short I wouldn t recommend their service

They granted my request

UPDATED on 21-1-2023 Im changing my review here as i promised wellsaidlabs com first gave me only 4 standard voices when i purchased then i requested them to provide me with extra voice avatars other than the standard 4 voices i recieved fitst they refused then after 2 weeks considering others reivew here who had the same issue they provided me with extra avatars as requested thank you so much everyone left their review here and thank you wellsaidlabs for your AWESOME voice avatars as i mentioned in my previous reivew their voice quality is amazing PLEASE PURCHASE WITH CONFIDENT they provided me with 20 extra voices and i hope this will continue to be same MY Previous Reivew On01-05-2023 The trial was nice we had the option to select our avatars But after the purchase we are limited to 4 avatars we dont even get to choose HIGHLY dissapointed my choice of project is more on soft spoken narration and females only but unfortunate i have no option But the Quality of the text to speech is great very satisfying I will change my review if i am given a option to select my 4 avatars ASAP